문제 해결 FAQ

How to Find eSIM QR Code If It’s Lost or Deleted?
If you’ve misplaced your eSIM QR code, don’t worry! There are several easy ways to recover it. You can find your eSIM QR code by checking your email, looking through a WhatsApp message, or logging into your roAmigo account on the app. Keep reading to discover how to find eSIM QR code quickly and effortlessly! In this article Where Can You Find the eSIM QR Code? Troubleshooting tips To Keep in Mind Plans that may interest you Where Can You Find the eSIM QR Code? If you need to install... 자세히 보기
Why is My Hotspot Not Working On My Android?
We understand how important it is to share internet access while traveling. If you are wondering why your hotspot is not working on your Android device, and you’re looking for solutions, you’re in the right place! This handy guide will help you troubleshoot when your hotspot is not working on Android, so you can get back online seamlessly. In this article Reasons Why Your Hotspot Is Not Working Troubleshooting Tips When Your Hotspot is Not Working  Plans that may interest you Reasons Why Your Hotspot Is Not Working There are... 자세히 보기
How to download the roAmigo invoice?
How to download the roAmigo invoice? If you’re wondering how to see your roAmigo invoice, the process is easy and quick. Simply fill out the form with your details, and you’ll receive your roAmigo invoice right away at the email you provided. Just a heads-up, the invoice is a formal payment request, while the receipt confirms your payment. If you need to download your roAmigo invoice or check the receipt, we’ll guide you through the process easily. In this article To download your roAmigo invoice: To access your roAmigo purchase... 자세히 보기
What to Do If iMessage Is Not Working With an International eSIM?
Using iMessage on your iPhone while traveling helps you avoid SMS roaming fees. If iMessage isn’t working after switching to an international eSIM, you might be asking, “Why is my iMessage not working?” This article will guide you on how to activate iMessage with an international data-only eSIM, so you can keep chatting seamlessly. In this article Common Reasons Why Is iMessage Not Working Steps to Troubleshoot and Resolve iMessage Issues To Keep in Mind: Plans that may interest you Common Reasons Why Is iMessage Not Working If you have... 자세히 보기
How to fix mobile data not working on Android
If your mobile data isn’t working on Android, turn Airplane Mode ON, wait 10 to 15 seconds, and turn it back OFF. This can help refresh your network connection. If you’re traveling internationally, make sure Data Roaming is turned on. Below, you’ll find key settings to review and step-by-step solutions to help you get back online.  In this article Common reasons mobile data isn’t working on Android Quick fixes to restore service on Android Troubleshooting tips Plans that may interest you Common reasons mobile data isn’t working on Android Your phone... 자세히 보기
Is Your iPhone Hotspot Not Working? Here’s How to Fix It
We understand how important it is to share internet access while traveling. If your iPhone hotspot is not working, and you’re looking for solutions, you’re in the right place! This handy guide will help you troubleshoot when your hotspot is not working, so you can get back online seamlessly. In this article Reasons Why Your Hotspot Is Not Working Troubleshooting Tips When Your Hotspot is Not Working  Plans that may interest you Reasons Why Your Hotspot Is Not Working There are several reasons why your hotspot might not be working... 자세히 보기
How to fix an eSIM error during installation on Android
To resolve an eSIM installation error on Android, first make sure your phone is compatible and carrier-unlocked, then connect to a strong Wi-Fi network with Airplane Mode and VPNs turned off. Most installation failures happen when one of these conditions isn’t met, causing the setup to stop before it can finish. If the process is interrupted, you may see messages like “Your eSIM isn’t ready yet” or “Couldn’t connect with SIM, try again later.” This usually means the eSIM profile is already on your device and just needs to be... 자세히 보기
What to Do If FaceTime is Not Working With an International eSIM?
Using FaceTime on your iPhone is a great way to stay connected while traveling and avoid roaming fees. If FaceTime isn’t working on your iPhone after switching to an eSIM, you might be asking, “Why is my FaceTime not working?” This article will help you activate FaceTime with an international data-only eSIM, ensuring seamless communication. In this article Common Reasons Why Is FaceTime Not Working Steps to Troubleshoot and Resolve FaceTime Issues To Keep in Mind: Plans that may interest you Common Reasons Why Is FaceTime Not Working If you... 자세히 보기
How to Get Fast Russia Internet Access with Your eSIM
The key to a reliable connection lies in adhering to current local regulations. This requires a brief Russia internet authentication for all devices connecting via international data, including eSIMs, physical SIMs, and standard roaming. This verification is a standard security measure required before mobile data access is enabled. To ensure your data works the moment you land, first ensure your eSIM is installed (ideally, one day before your trip), and then follow the 5-step protocol detailed below. Following these steps ensures your service remains uninterrupted throughout your stay. We’ll walk... 자세히 보기
How to fix iPhone eSIM Network not available error
In the event of this error appears, toggling Airplane Mode or verifying that Data Roaming is enabled on your travel eSIM is often enough to restore service. When you see an iPhone eSIM network not available status, it typically means the line hasn’t fully registered with a local network, or a key setting is off. Below you’ll find what to review to get back online, whether at home or abroad. In this article Common reasons why iPhone eSIM shows “Network Not Available” Quick fixes to restore your service Troubleshooting tips... 자세히 보기
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