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FAQコンテンツ
If you’ve misplaced your eSIM QR code, don’t worry! There are several easy ways to recover it. You can find your eSIM QR code by checking your email, looking through a WhatsApp message, or logging into your roAmigo account on the app. Keep reading to discover how to find eSIM QR code quickly and effortlessly!
If you need to install your eSIM or reinstall it, but have deleted the message with the installation code, don’t worry! There are three easy ways to recover it:
If you haven’t found your roAmigo eSIM on your email, don’t worry! You can get your eSIM from the App just following these steps:
We understand how important it is to share internet access while traveling. If you are wondering why your hotspot is not working on your Android device, and you’re looking for solutions, you’re in the right place! This handy guide will help you troubleshoot when your hotspot is not working on Android, so you can get back online seamlessly.
There are several reasons why the mobile hotspot may not be working, and you might be having trouble sharing data on your Android. Here are some of the most common ones:
If your eSIM data plan allows hotspot usage and mobile data is working, but your hotspot is not working, follow these steps and try sharing data after each one:
To see the Wi-Fi password and Network name, you’ve assigned to your device for data sharing, tap on Mobile Hotspot.
Try sharing data after enabling the Mobile Hotspot or Wi-Fi Zone option.
Configuring the right band can significantly improve the speed and stability of your mobile hotspot, especially if you’re wondering, “Why isn’t my hotspot working?” In many cases, switching to the 2.4 GHz band is the better option, as it’s compatible with older devices and offers greater range, allowing the signal to pass through walls and other obstacles more effectively.
If the suggested steps still don’t help and the hotspot is not working on your Android, try resetting your network settings to clear any corrupted data that could be affecting your eSIM.
If you’re wondering how to see your roAmigo invoice, the process is easy and quick. Simply fill out the form with your details, and you’ll receive your roAmigo invoice right away at the email you provided. Just a heads-up, the invoice is a formal payment request, while the receipt confirms your payment. If you need to download your roAmigo invoice or check the receipt, we’ll guide you through the process easily.
Using iMessage on your iPhone while traveling helps you avoid SMS roaming fees. If iMessage isn’t working after switching to an international eSIM, you might be asking, “Why is my iMessage not working?” This article will guide you on how to activate iMessage with an international data-only eSIM, so you can keep chatting seamlessly.
If you have only data eSIM and your iMessage is not working after activating an eSIM, several common issues could be at play. Let’s look at these factors to help you troubleshoot and restore your iMessage functionality.
If your iMessage isn’t working while you’re abroad, understanding the causes can help you troubleshoot. Whether it’s an eSIM setup issue or trouble staying connected, let’s explore how to resolve iMessage not working on your iPhone and ensure it’s activated for seamless communication.
To use iMessage with an International eSIM or only data eSIM, it’s always important to verify that your iMessage is correctly activated, if you are not sure if your iMessage is properly activated, follow these steps:
If you can’t send or receive iMessages because you’re traveling abroad, don’t worry! You can still stay in touch without extra carrier fees. Instead of using your phone number, send messages over Wi-Fi or mobile data by texting your friends at the email linked to their Apple ID. They can reply the same way, using the email registered with your iPhone. Follow these simple steps:
iMessage works over an internet connection, so you can avoid SMS charges and carrier fees while traveling. By ensuring your messages are sent as iMessages, you’ll enjoy smooth communication. Here’s how to check if your messages are sent as iMessage or SMS on your activated eSIM:
Setting the correct time zone is vital for iMessage to ensure messages are sent and received at the right times. A misconfigured time zone can cause delays or missed messages, especially when traveling internationally. Here’s how to set it on your iPhone:
Disabling SMS for iMessage when using an international data-only eSIM is crucial to avoid unexpected charges and ensure all messages go through the Internet. This lets you enjoy iMessage features while traveling. Here’s how to set it up on your iPhone:
If your mobile data isn’t working on Android, turn Airplane Mode ON, wait 10 to 15 seconds, and turn it back OFF. This can help refresh your network connection. If you’re traveling internationally, make sure Data Roaming is turned on. Below, you’ll find key settings to review and step-by-step solutions to help you get back online.
These basic checks often bring mobile data back on your Android device without requiring bigger changes.
If mobile data still isn’t working after the basic checks, don’t delete your eSIM, as you might not be able to reinstall it, and try these settings to get your Android back online.
Note: Verify your eSIM is installed and activated correctly before troubleshooting your mobile data. If you’re unsure how to set up your eSIM on your Samsung, Google Pixel,Huawei, Xiaomi, Honor, Vivo, Motorola,Nokia,Sony, or OnePlus, check the activation steps for your specific model.
To get online, make sure your eSIM is selected for mobile data. If your primary SIM is still selected, your phone may use that line instead.
Follow these steps to set it up correctly:
Important: If you are traveling and using an international eSIM, we recommend turning off your personal SIM line to avoid unexpected roaming charges from your home carrier.
This setting is needed only for your travel eSIM, not for your personal line. Because your international eSIM connects to networks outside your home country, you need to turn on Data Roaming to get mobile data while traveling.
Once your eSIM is turned on and selected for mobile data, follow these steps:
Note: Menu names may vary slightly depending on your phone brand. If you don’t see “Connections”, look for Mobile Network, Mobile Data or Network and Internet in your Settings to find the Roaming switch.
If your mobile data isn’t working on your Android, you can also manually choose a local network for your eSIM instead of letting your phone select one automatically.
Note: If you want to know which specific operator to connect to, go to our website, search for the country you are in, and check the Coverage and Network sections to see all compatible networks for your mobile plan.
Use this option to clear connection errors that may be blocking your internet. It only resets your network settings, such as Wi-Fi and Bluetooth and won’t delete your photos, contacts, apps, or eSIM.
We understand how important it is to share internet access while traveling. If your iPhone hotspot is not working, and you’re looking for solutions, you’re in the right place! This handy guide will help you troubleshoot when your hotspot is not working, so you can get back online seamlessly.
There are several reasons why your hotspot might not be working on your iPhone. Here are some of the most common ones:
If your eSIM data plan allows hotspot and mobile data is working, but your hotspot is not working, follow these steps and try sharing data after each one:
If the suggested steps still don’t help and the hotspot is not working on your iPhone, try resetting your network settings to clear any corrupted data that could be affecting your eSIM. Just remember, this will erase all your Wi-Fi passwords and mobile preferences, so be sure to back everything up first!
To resolve an eSIM installation error on Android, first make sure your phone is compatible and carrier-unlocked, then connect to a strong Wi-Fi network with Airplane Mode and VPNs turned off. Most installation failures happen when one of these conditions isn’t met, causing the setup to stop before it can finish.
If the process is interrupted, you may see messages like “Your eSIM isn’t ready yet” or “Couldn’t connect with SIM, try again later.” This usually means the eSIM profile is already on your device and just needs to be completed for activation. Below, you’ll find the most common Android eSIM installation messages and the steps to address each one.
Several technical and configuration factors can prevent an eSIM from installing correctly on Android. These are the most common ones.
During eSIM setup on Android, different error messages can appear depending on where the installation process stops. Below are the most common ones and what they usually indicate.
This message usually appears when the eSIM profile is already installed on the device, but hasn’t completed the activation process. It can also show up if Airplane Mode is enabled, the phone isn’t connected to a stable Wi-Fi network, or the eSIM installation was interrupted. To resolve this installation error, review the following points:
This message means the eSIM profile has already been activated on the device and cannot be installed again. It usually appears if the QR code was used before, even if the mobile data isn’t working yet. Check whether the eSIM is already installed and turned on in your network settings, and avoid scanning the QR code again, as most eSIMs can only be installed once.
Both “Your eSIM isn’t ready yet” and “Plan already in use” can appear when the eSIM profile is already stored on your device. In these cases, installing it again isn’t necessary.
Note: If you see two mobile signal icons, the eSIM may already be installed and just needs activation. Checking the ICCID helps confirm it.
To check the ICCID on Android:
This error appears when the eSIM download is interrupted before it can finish. It doesn’t mean there’s a conflict with the eSIM itself, but rather that the device lost connection during the setup process, often due to unstable Wi-Fi or system restrictions.
To continue, make sure the installation is done over a strong and stable Wi-Fi connection, with VPNs or data-saving features turned off. Keep the installation screen open until it completes, and restart the device before trying again if the connection was interrupted.
This error can appear at different stages of the eSIM installation process on Android, even though the message shown is the same. Here are the two possible reasons:
1. If the device blocks the eSIM profile, the cause is usually a carrier lock, regional incompatibility, or reaching the maximum number of stored eSIMs. In this case, Android won’t allow a new digital SIM to be added.
2. If the message appears during setup, it can also be caused by a connection issue that interrupts the download, such as unstable Wi-Fi or system restrictions.
What to review:
This message is a clear sign that your Android device doesn’t support eSIM. It usually appears when the QR code is scanned from the camera app because the Add eSIM option isn’t available in your device settings. Since Android can’t add the eSIM directly, it redirects to a generic “Add plan” option, which is commonly used for wearables like smartwatches.
Before trying again, confirm that your phone supports eSIM and start the installation from the network settings, not from the camera.
If you’ve reviewed the error messages above and the installation still doesn’t move forward, these additional checks often help complete the setup successfully.
Install the eSIM by entering the activation codes from your purchase confirmation email while connected to a strong and stable Wi-Fi network. The video below walks you through each step so you can complete the setup smoothly.
This clears saved network data that may interfere with the installation process. After the reset, reconnect to Wi-Fi and try again.
If you still have any doubts, here’s a video that will guide you through resetting your Android!
Make sure your device is running the latest software version, as updates help keep the eSIM setup process running smoothly.
Using FaceTime on your iPhone is a great way to stay connected while traveling and avoid roaming fees. If FaceTime isn’t working on your iPhone after switching to an eSIM, you might be asking, “Why is my FaceTime not working?” This article will help you activate FaceTime with an international data-only eSIM, ensuring seamless communication.
If you have only data eSIM and your FaceTime is not working after activating an eSIM, several common issues could be at play. Let’s look at these factors to help you troubleshoot and restore your FaceTime functionality.
If FaceTime isn’t working on your iPhone while you’re abroad, don’t worry! Let’s explore why FaceTime might not be working and how to fix it, from eSIM setup issues to trouble staying connected. We’ll help you get FaceTime up and running again so you can enjoy seamless communication while traveling.
To use FaceTime with an International eSIM or only data eSIM, it’s always important to verify that your FaceTime is correctly activated, if you are not sure how to activate FaceTime, follow these steps:
Setting the correct time zone is essential for FaceTime to ensure calls are sent and received at the right times. A misconfigured time zone can cause issues, especially when traveling internationally. Here’s how to set it on your iPhone:
Resetting the network settings is essential if FaceTime is not working despite having the correct settings, as it eliminates interference from previous configurations and helps the device connect more effectively. Just keep in mind, this will erase your Wi-Fi passwords and cellular preferences, so back those up first! Here’s how to reset your network settings. Here’s how to do it:
If you still have any doubts, here’s a video that will guide you through resetting your iPhone!
The key to a reliable connection lies in adhering to current local regulations. This requires a brief Russia internet authentication for all devices connecting via international data, including eSIMs, physical SIMs, and standard roaming. This verification is a standard security measure required before mobile data access is enabled. To ensure your data works the moment you land, first ensure your eSIM is installed (ideally, one day before your trip), and then follow the 5-step protocol detailed below. Following these steps ensures your service remains uninterrupted throughout your stay. We’ll walk you through the entire process!
In Russia, international data connections are verified through a government-approved local operator, typically MTS. To ensure you are prepared to complete the verification, here is crucial information about the authentication before you begin the 5-step process and get internet in Russia smoothly:
These optional tips will help you manage your digital needs while you complete the eSIM activation protocol:
To comply with the new regulation and gain reliable internet access in Russia, follow these 5 mandatory steps upon arrival:
1. Go to your device Settings, turn on your international eSIM, and enable Mobile Data Roaming for that line.
2. Navigate to Cellular/Network Selection (or Mobile Networks), disable Automatic Selection, and select MTS as your network carrier.
3. Open the SMS from the local operator, tap the link, and solve the CAPTCHA (security check) to confirm you’re not a robot. This will enable your data access.
4. Once you see the confirmation page, restart your phone to refresh the network settings.
5. Confirm you are connected! You should now have full internet access on the MTS network.
Registering with the correct network is a non-negotiable step to receive the mandatory verification message (SMS). Since the process varies slightly by operating system, find the precise instructions for your device below.
If you have completed the 5 activation steps but cannot connect on your iOS or Android device, run through this quick checklist:
In the event of this error appears, toggling Airplane Mode or verifying that Data Roaming is enabled on your travel eSIM is often enough to restore service. When you see an iPhone eSIM network not available status, it typically means the line hasn’t fully registered with a local network, or a key setting is off. Below you’ll find what to review to get back online, whether at home or abroad.
If the quick fixes didn’t work, don’t delete your eSIM because you may not be able to reinstall it, and follow these steps instead.
To get online abroad, you must set the travel eSIM as your active data line. If your primary SIM remains selected, the eSIM signal may stay inactive.
Note: We recommend turning off your primary local SIM to avoid unexpected roaming charges from your home carrier.
For international plans, Data Roaming must be active to connect to local networks and prevent signal drops outside your home country. This is the most effective step for travel eSIMs showing SOS or No Service:
If your device remains on SOS or shows No service after eSIM activation, manually selecting can help your device connect to a compatible carrier:
Note: If you want to know which specific operator to connect to, go to our website, search for the country you are in, and check the Coverage and Network sections to see all compatible networks for your mobile plan.
If the steps above didn’t bring your connection back, resetting network settings is a good option to clear any misconfiguration errors.
Important:This action won’t delete your eSIM, but it will remove saved Wi-Fi networks and cellular preferences.
Here’s how to do it:
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トラブルシューティング用コンテンツ
Motorola has made significant progress in integrating eSIM technology into many of its recent models. In this guide, we’ll show you three simple ways to check Motorola eSIM compatibility on your phone.
Checking if your Motorola eSIM phone is eSIM compatible is easy. You can do it directly on your device through the settings, by dialing *#06#, or by reviewing the list of eSIM compatible Motorola phones available online.
If your Motorola is compatible with the eSIM, and you’ve already purchased it, just follow the installation process before your trip. It’s best to set it up at home while connected to a stable Wi-Fi network to avoid installation issues.
No, Redmi Note 13 Pro eSIM support is not available on the standard 4G model. In this series, eSIM is available only on the Redmi Note 13 Pro 5G and Redmi Note 13 Pro+ 5G, and only in certain global variants. Since these models look almost identical, it’s important to confirm which version you own before assuming eSIM availability.
The most reliable way to check is directly from your phone settings: if the option to add an eSIM appears, your device supports it. Keep reading to see how to verify your Redmi Note 13 Pro model in just a few seconds.
Because eSIM support varies by model and region, the answer is on your device. In under a minute, you can verify whether your Redmi Note 13 Pro supports eSIM using these two universal methods.
Yes, eSIM is available on all Pixel 7 models, including the Pixel 7, Pixel 7 Pro, and Pixel 7a. You can confirm compatibility directly from your phone settings: if the option to add an eSIM appears under Mobile Data, your device supports it. Compatibility can vary by region, and Pixel devices sold in Hong Kong and Macao do not support eSIM. Keep reading to learn how to check compatibility step by step before installing an eSIM.
There are two quick ways to verify eSIM compatibility on a Google Pixel. Both methods take under a minute and don’t require installation.
Once compatibility is confirmed, you can install your eSIM in two simple ways: by scanning a QR code or by manually entering the activation details provided by your carrier.
Before installing, make sure you’re connected to a stable Wi-Fi network and that your device has at least 20% battery to ensure a smooth installation.
No, the iPhone X doesn’t support eSIM, but models like the iPhone XS, iPhone XS Max, iPhone XR, and newer models like the iPhone 11, iPhone 12, iPhone 13, and iPhone 15, onward, do support eSIM technology. This article will explain how to confirm if your iPhone supports eSIM and provide options if you’ve already purchased one.
You can easily check if your iPhone is eSIM compatible directly from your device. There are two ways to check: through the settings or by dialing *#06#.
No, the iPhone 8 does not support eSIM technology. Apple introduced eSIM compatibility starting with the iPhone XS and newer models, including the latest releases like the iPhone 16 Pro and iPhone 16 Pro Max. In this article, we’ll show you how to confirm your iPhone’s compatibility and what to do if you’ve already purchased a roAmigo eSIM.
Confirming whether your iPhone 8 supports eSIM is simple. You can check directly in your device’s settings or by dialing the *#06# code.
As a traveler, staying connected abroad can be tricky, especially with evolving technologies. Many carriers now prefer eSIM for its convenience, raising the common question: Is my iPhone eSIM compatible? In this guide, we’ll walk you through how to easily check if your iPhone supports eSIM, so you can stay connected effortlessly during your travels.
Checking iPhone eSIM compatibility is easy. You can do it directly on your device, through the settings, or by dialing the code *#06#. You can also review our updated list of compatible models before purchasing your eSIM.
If your iPhone is compatible with eSIM, and you’ve already purchased it, you just need to install it. It’s recommended to do so at home, before traveling, and make sure you’re connected to a strong and stable Wi-Fi network to avoid installation issues.
No, the Motorola Edge is not eSIM compatible. Models from the Motorola Edge 30 series, like the Edge 30 Ultra, Fusion, and Neo, also lack eSIM support. However, newer versions, such as the Motorola Edge 2022 and Motorola Edge 2023, do include eSIM functionality. This article will help you confirm if your Motorola Edge supports eSIM and what to do if it doesn’t.
To check if your Motorola is eSIM compatible, you can do it in two ways: through the settings of your Motorola or by dialing the code *#06#.
No, the Samsung Galaxy S20 FE is not compatible with eSIM. However, this technology is becoming more common in newer devices. Models like the Samsung Galaxy S20, S20+, S20+ 5G, S20 Ultra, and S20 Ultra 5G do support eSIM. Additionally, more recent models, such as the Samsung Galaxy S22 and S23 also offer eSIM. In this article, we’ll show you how to verify eSIM compatibility on your Samsung Galaxy and provide options if you’ve already purchased one.
You can easily check if your Samsung is eSIM compatible directly from your device. There are two ways to check: through the settings or by dialing *#06#.
No, the Huawei P30 is not compatible with eSIM. This also applies to other devices in the Huawei P30 series, such as the Huawei P30 Lite and Huawei P30 Pro, which only support traditional SIM cards. However, Huawei has introduced eSIM support in newer models, such as the Huawei P40, Huawei Mate 40 Pro, and Huawei Pura 70 Pro. In this article, you’ll learn how to check if your device supports eSIM and find practical strategies to make the most of your eSIM if you’ve already purchased one.
You can easily check if your Huawei is eSIM compatible directly from your device. There are two ways to do it: through the settings or by dialing the code *#06#.
No, the Samsung Galaxy S10 is not eSIM compatible. This includes all models in the Galaxy S10 series (S10 5G, S10e, S10 Lite, and S10+). However, Samsung is known for staying ahead of technological trends, and models, such as the Galaxy A55 5G, S20, S21, S22, and others do offer eSIM compatibility. In this article, we’ll explain how to check if your Samsung device supports eSIM and what to do if you’ve already purchased a Holafly eSIM.
No, the iPhone 7 does not support eSIM technology. Apple introduced eSIM functionality with the iPhone XS, iPhone XS Max, and iPhone XR. Since then, all iPhones have been eSIM compatible, including the latest models such as the iPhone 16 Pro and iPhone 16 Pro Max. In this article, we’ll explain how to check your iPhone’s compatibility and explore your options if you’ve already purchased a roAmigo eSIM.
Confirming whether your iPhone 7 supports eSIM is very easy. You can check directly in your device’s settings or by dialing the *#06# code.
If you want to know how to check eSIM compatibility, the fastest way is to dial *#06# on your phone. If an EID number appears on the screen, your device supports eSIM. You can also confirm compatibility directly from your phone’s settings. Since the exact steps vary depending on the operating system, below you’ll find clear instructions for checking eSIM compatibility on iPhones and Android devices, along with what to do if your phone doesn’t show these options.
Dialing *#06# is a universal way to check eSIM compatibility, and it works regardless of the device brand. When you enter the code, an information screen with several numbers and barcodes appears.
If you see an EID (Embedded Identity Document), your phone supports eSIM. If only IMEI numbers appear and no EID is listed, the device does not support eSIM and only works with a physical SIM. This check does not place a call; the screen appears automatically after entering the final #.
You can also confirm eSIM compatibility directly from your phone settings. This check depends on the operating system, since the menu structure differs between iPhone and Android devices. Below, you’ll find the exact paths to follow on each system to verify whether your phone supports eSIM.
Checking eSIM compatibility on an iPhone is quick and simple, since the menu layout is the same across supported devices.
On Android devices, the exact path can vary slightly depending on the manufacturer. The steps below reflect the most common setup.
If you’re using a different Android brand, such as Google Pixel, Motorola, Xiaomi, or Huawei, the menu path may look slightly different. You can follow the specific instructions for your device or check our general list of eSIM-compatible phones.
Even after you check eSIM compatibility, a few external factors may influence eSIM availability on your phone.
If you’ve completed the eSIM compatibility check, and your phone doesn’t support eSIM, don’t worry. As long as you haven’t installed the eSIM on any device yet, you still have a few good options.
The Huawei P20 is not compatible with eSIM, and this includes other models in the Huawei P20 series, like the Huawei P20 Lite and Huawei P20 Pro, which only support traditional SIM cards. However, Huawei continues to innovate, and newer models, such as the Huawei P40, Huawei P40 Pro, Huawei Mate 40 Pro, and Huawei Pura 70 Pro offer eSIM. In this article, we’ll explain how to check if your device supports eSIM and provide options if you’ve already purchased one.
You can quickly verify if your Huawei supports eSIM right from your device. There are two simple methods: through the settings or by dialing the code *#06#.
To use cellular data for a laptop, you need a device that supports mobile connectivity through a built-in SIM or eSIM slot and an active data plan. Once the SIM or eSIM is installed, you can enable the cellular connection from your network settings and connect to the internet without relying on Wi-Fi.
This option is especially useful for travelers, remote workers, and digital nomads who need a secure and independent connection on the go. Using cellular data on a laptop helps you avoid public Wi-Fi risks and stay connected across different destinations. In this guide, you’ll learn how to add internet to a laptop, what requirements to check, and which options work best depending on your device and travel needs.
The fastest way to know if your laptop can use cellular data is by checking its network settings. Most laptops that support eSIM or a built-in SIM card run on Windows 10 or Windows 11, but the principle is the same for other operating systems, and the verification takes less than a minute. Below, we’ll guide you through the steps.
Note for Mac users: MacBooks do not currently include built-in cellular modems, so connecting to mobile data requires using a smartphone hotspot or an external device.
If your laptop supports a built-in SIM or eSIM, you can connect directly to a mobile network without relying on public Wi-Fi. If it doesn’t, there are still reliable ways to stay online. Below are the main options to add internet to a laptop, ordered from the most seamless to the more manual alternatives using your phone or other devices.
Laptops with a built-in eSIM or SIM slot allow you to use cellular data for laptop travel without extra devices. This option offers a secure, always-on connection and avoids draining your phone’s battery.
This is the best choice if you:
If you’re unsure if your device supports this technology, you can check our updated list of eSIM-compatible laptops.
If your laptop doesn’t support cellular data natively, using your phone as a hotspot is the quickest workaround. This method lets you use your phone as a hotspot for a laptop via Wi-Fi, USB, or Bluetooth.
This option works well if:
Keep in mind that hotspot usage can increase battery consumption on your phone, so it’s best used as a temporary solution.
Portable Wi-Fi devices and USB modems work like small, portable routers for your laptop. They create their own internet connection, so you can get online even if your laptop doesn’t support eSIM or a SIM card.
This option is useful if:
Before using cellular data for a laptop while traveling, consider the following:
If cellular data for your laptop isn’t working as expected, check the following:
The correct APN (Access Point Name) settings are essential for a stable and fast data usage on your Vivo device. The APN links your Vivo to the mobile network, enabling internet and other services. Most eSIMs, like roAmigo’s, come with pre-configured APN settings, but if your device doesn’t automatically detect the settings, adjustments may be needed. In this article, we’ll show you how to edit your APN settings on Android and fix common problems. Keep reading to enjoy smooth data while traveling!
By default, roAmigo eSIM comes with pre-configured APN settings. However, if you’re having trouble getting online, such as activation failure on the specific destination for which you purchased the eSIM, you may need to adjust them manually.
The roAmigo APN for Android devices is simple: just enter “Global” in the APN field to enable data and services. Keep reading for a step-by-step guide to set it up and enjoy uninterrupted browsing.
1. If your roAmigo APN settings are configured but your internet connection isn’t performing optimally, resetting your APN settings on Android can resolve connectivity challenges and restore default configurations.
Resetting network settings erases saved Wi-Fi, mobile data, and Bluetooth connections. Back up your passwords first, then follow our steps to reset network settings on your Vivo for smooth connectivity.
2. If your device is within the coverage area of the eSIM plan, the APN is correctly configured, and resetting the network settings hasn’t resolved the lack of internet, try changing the operator manually.
3. If your device is from another brand, like Samsung, Huawei, Xiaomi, Honor, or Pixel you’ll find step-by-step guides for each one to help you easily set up your Android APN settings.
Most modern Honor smartphones support eSIM technology, specifically across new releases like the Honor 600e, the flagship Magic series, and the Number series (including the Honor 90, 200, and 400 lines). This technology allows you to connect to a cellular network digitally without using a physical SIM card.
You can install the eSIM automatically if your provider has an official app. Otherwise, you can use the two universal methods that work for any line: scanning a QR code or entering the details manually. Below, you’ll find the step-by-step instructions to get your data up and running in just a few minutes.
There are three methods to set up your eSIM. Choose the option that best suits your needs below and follow the step-by-step instructions:
Using the roAmigo eSIM is usually the fastest and easiest way to set up your line. Simply follow the steps below:
You can also install your eSIM by scanning the QR code directly from your Honor settings. Before you begin, make sure the QR code is displayed on another screen or saved to your gallery if you’re using only one device.
If you can’t scan the QR code, you can install your eSIM by manually entering the activation details received with your purchase.
Note: Please keep in mind that these are manual text codes, not clickable links.
After installing your eSIM, you just need to turn on the new line and select it for mobile data to activate it. You don’t need any connection to do this, simply follow the steps below directly from your phone’s settings:
Note: If you’re using a travel eSIM, it’s recommended to enable the line only after you arrive at your destination to avoid activating it too early.
If your Honor displays a message during installation, there’s no need to start over right away. In many cases, the eSIM has already been added to your device. Before trying again, take a quick look:
If you already turned on your eSIM and enabled Data Roaming but still have no internet, you can manually select a network by going to your Settings, Mobile networks, Mobile data, and Carrier. There, just turn off the Automatic switch, tap OK, and once the available networks load, test the operators one by one until you find the one with the best signal to start browsing again.
⚠️ Important: Don’t remove your eSIM. If you remove it, you most likely won’t be able to reinstall it.
The APN (Access Point Name) allows your Huawei to access mobile data so you can browse, share, and use your apps wherever you are. Most eSIMs, including Holafly’s, come with the APN ready to go. But in certain cases, like switching carriers or after a system update, you might need to adjust these settings manually to make the most of your connection. This article will show you how to update APN settings on Android phones and ensure you’re always connected. Let’s dive in!
Holafly eSIMs come with the APN preconfigured. However, sometimes it’s necessary to change these settings if you’re unable to connect after activation at your destination. The APN for Holafly is “Global,” and you just need to enter this term in the designated fields.
Please note that the process may vary slightly depending on your Huawei model and Operating System (OS) version. Follow the steps below to set up your APN and get your mobile data working properly.
1. If you’ve entered the wrong APN settings for Android or are still having trouble connecting after configuring the correct APN, resetting your network settings can help restore the default connection. Keep in mind that resetting your network settings will erase Wi-Fi, mobile network, and Bluetooth connections. Make sure to back up your passwords and other connection details.
Below, we’ll guide you through the steps:
2. If your device is within a coverage area included in the eSIM plan, and the APN is correctly configured, but after resetting network settings the internet still isn’t working, try manually switching the operator.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Sony, or Pixel, You’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
The Access Point Name (APN) is the gateway that connects your mobile device to the internet, enabling you to browse, share, and stay connected effortlessly. Most eSIMs already come with APN settings preconfigured, but sometimes, like when you switch carriers or after a system update, you might need to adjust them manually. In this article, we’ll show you exactly how to update the APN settings on your Android step by step. Let’s make sure you always have access to data, no matter where you are!
roAmigo eSIMs typically include preconfigured APN settings. However, if you’re having trouble connecting after activation, you might need to update them manually. For roAmigo, the APN is “Global“, and you’ll need to enter this term in the specified fields. Make sure to select the roAmigo eSIM as your primary data option to ensure the correct APN settings are applied on your Oppo Android device.
Keep in mind that the setup process can vary slightly depending on your Oppo model and Android version. Follow the steps below to configure your APN and stay connected effortlessly.
1. If you’ve accidentally entered the wrong APN on your Android or are still unable to connect to the internet after configuring the correct APN, it might be time to reset your network settings. Note that this will erase saved Wi-Fi, mobile network, and Bluetooth connections, so be sure to back up your passwords.
Below, we’ll guide you through the steps:
2. If your Oppo device is in a coverage area included in your eSIM plan and the APN is correctly configured but the internet still isn’t working after resetting network settings, try manually switching the operator.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Sony, Huawei, or Pixel, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
Staying connected is essential, and your OnePlus device depends on APN (Access Point Name) settings to enable mobile data. These settings are what allow your phone to connect to the internet, so you can browse, stream, and stay connected with ease. If you’ve switched mobile providers or need to adjust your settings for better data performance, updating the APN may be necessary. In this article, we’ll show you how to update your OnePlus APN settings and share some tips to ensure a seamless experience.
To ensure your OnePlus device works properly with roAmigo eSIM, you may need to adjust the APN settings if you’re unable to use data after activation at your destination. The key APN for roAmigo is simply “Global.” Make sure you’ve selected the roAmigo eSIM as your mobile data option. This will ensure the correct APN settings are applied on your Android, and you’ll be all set for fast and stable data services.
The steps may vary slightly based on your OnePlus model and Android version, but don’t worry! We’ll walk you through the process to ensure everything’s set up correctly.
1. If you’ve accidentally entered the wrong APN settings on your Android or, even after configuring the correct one, you’re still facing connection or data difficulties, it may be time to reset your network settings. Keep in mind that this process will remove saved Wi-Fi, mobile network, and Bluetooth connections. Make sure to back up your passwords and reconnect to your networks once the reset is complete.
Next, we’ll guide you through the process:
2. If your device is within a coverage area included in the eSIM plan, and the APN is correctly configured, but after resetting network settings the internet still isn’t working, try manually switching the operator.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Sony, Nokia, or Pixel, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
In today’s digital world, staying connected is essential, and the APN (Access Point Name) settings on your Nokia device are key to ensuring reliable mobile data access. While the APN configuration is similar across Android devices, the exact steps may differ depending on the model and operating system version. Generally, you’ll access mobile network settings and enter the required data. For instance, you may need to adjust your APN if you switch mobile providers or if your current settings require an update. In this article, we’ll walk you through how to update or change your APN Android settings for a seamless experience. Keep reading to stay fully connected!
Setting up the correct APN on Android helps your Holafly eSIM function smoothly on your Nokia device. If you’re unable to connect after activating your eSIM, you may need to adjust the APN settings. The APN for Holafly is simply “Global”. This term must be typed exactly as shown in the relevant fields during setup.
Make sure you’ve selected the Holafly eSIM for mobile data to ensure the correct configuration is applied. Follow the steps below for a smooth APN setup and internet access:
1. If you’ve entered the Nokia APN settings incorrectly or, after configuring the correct APN, you still can’t connect or receive a data signal, you may need to reset your network settings. This action will help resolve network issues and restore the default connection settings.
Keep in mind that this process will remove saved Wi-Fi, mobile network, and Bluetooth connections. Make sure to back up your passwords and reconnect to your networks once the reset is complete. Next, we’ll guide you through the process:
2. In case your device is within a coverage area covered by the eSIM plan, and the APN is set up correctly, but the internet isn’t working even after resetting the network settings, try switching the operator manually.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Sony, OnePlus or Pixel, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
Staying connected is more important than ever, and configuring the APN (Access Point Name) settings on your Google Pixel is essential for ensuring smooth internet access. While the process for setting up an APN is similar across Android devices, the specific steps may vary depending on the model and operating system version. In general, you’ll need to access the mobile network settings and enter the correct APN. This is especially important if you’re switching mobile providers or want to optimize your data experience. In this article, we’ll show you how to update or change your Google Pixel APN settings. Keep reading to ensure you stay fully connected!
When using roAmigo with your phone, it’s crucial to configure the correct Google Pixel APN settings for uninterrupted mobile data access. If you’re having trouble connecting after activating your eSIM, adjusting the APN may be necessary. Simply enter “Global” in the required fields during the setup to complete the process.
Before starting, make sure your roAmigo eSIM is activated for mobile data, as the APN setup won’t work without it. The process may vary slightly depending on your Google Pixel model and OS version (Operating System). Next, we’ll walk you through the steps:
1. If you’ve entered the correct APN for roAmigo on your Google Pixel, but you’re still unable to connect or experience difficulties with your mobile data signal, it may be necessary to reset your network settings. This can help resolve any network-related errors and restore the default connection settings on your device.
Keep in mind that resetting network settings will only affect Wi-Fi, mobile network, and Bluetooth connections. It’s important to back up your passwords to avoid losing them. Next, we’ll walk you through the steps:
2. In case your device is within a coverage area covered by the eSIM plan, and the APN is set up correctly, but the internet isn’t working even after resetting the network settings, try switching the operator manually.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Sony, Nokia, or OnePlus, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
Knowing when to activate your eSIM is the key to not wasting a single day of your plan. Your eSIM doesn’t start when you install it. It only activates when you arrive at your destination and connect to a local network with data roaming turned on.
Installation and activation are two different steps. Installing your eSIM early gets everything ready, while activating it at the right moment ensures your plan starts exactly when you need it. Read on to find out the best timing for each, what to do if your eSIM shows as “Active” before your trip, and how to get the most out of your plan.
We recommend installing your eSIM at least one day before your trip. This way, you can do it from home on a stable Wi-Fi connection and arrive at your destination ready to connect.
Remember that this applies to daily eSIM plans, where the countdown only starts once you connect to a local network abroad.If you have a monthly or annual subscription, the plan works differently. Since it renews automatically, your data allowance resets each billing cycle, so you don’t need to worry about timing the installation around your trip.
The best time to activate your eSIM is once you land at your destination. To activate it, turn on your travel eSIM line, select it as your mobile data line, and enable data roaming. Your plan will start automatically once your device connects to a local network, and you can begin using your data right away.
If your device shows your eSIM as “Active” right after installation, here is everything you need to know.
Seeing “Active” or “ON” in eSIM right after installation is completely normal. It simply means the eSIM profile is ready on your device, not that your plan has started. For most travel plans, your days won’t start counting until your device connects to a supported network at your destination.
However, if you have a subscription plan, the billing cycle may start as soon as your purchase is completed, even if you haven’t started using data yet. To be sure, you can check your plan status through your provider’s app, rather than relying only on your phone settings.
Setting up a Huawei eSIM requires two steps directly from your phone settings: installation, which involves downloading and saving the eSIM to your device, and activation, which is the final step to turn on the line and start browsing.
This technology is compatible with popular models like the Huawei P40, P40 Pro, Mate 40 Pro, and Pura 70 Pro (though compatibility may vary by region or carrier). Below, we’ll show you how to complete this process using different setup options, and answer the most common questions to ensure you a guaranteed connection.
Important: For Global or Regional (Europe, South America, Africa, etc.) plans, install it no earlier than 1 day before your trip to ensure your data starts when you need it. For single-country plans, install it at any time.
There are three options to install your Huawei eSIM. If available, the app that comes with your eSIM is usually the quickest option, as most of the setup is done automatically.
You can also install your eSIM using the universal methods, such as the QR code or manual activation details commonly sent to your email. Review the options below and choose the one that works best for you.
For for a more direct setup and follow these steps:
The QR code method is another easy way to install an eSIM on Huawei. You can scan the QR code from another screen or save it to your gallery and select it during setup. Follow the steps below through your phone’s settings (don’t use your camera app).
If the other installation methods didn’t work as expected, you can also install your eSIM using the manual activation details received. Just follow the steps below:
Note: Please keep in mind that these are manual text codes, not clickable links.
After installing your eSIM, activation happens from your phone settings. For travel eSIMs, your plan starts whOnce your eSIM is installed on your Huawei, you’re ready to activate it by turning on the line and setting it as your main data source.
If you are using a travel eSIM, remember that your plan will only start working once you arrive at your destination and turn on data roaming.
Follow these steps to activate it:
And that’s it! Now you’ll have your data plan active and can enjoy reliable data service on your trip.
If Huawei shows a message while adding your eSIM, there’s no need to start the installation again right away. In many cases, the eSIM has already been saved on your device. Before trying again, check the following:
Once you switch on your eSIM following the activation steps above, your Huawei device will automatically search for the network. Give it a few moments to establish a stable connection.
If you still don’t see any signal bars at the top of your screen after a few moments, go to your mobile network settings and select another local operator manually.
⚠️ Important: Keep your eSIM installed on your device. Don’t delete it to fix connection issues.
Setting up an eSIM is a quick and straightforward process you can complete directly from your device settings. It involves two stages: installation and activation. During installation, you add the digital eSIM profile to your phone using a QR code or manual details. Activation is the step that turns on mobile data and starts your plan.
For travel or international eSIMs, it’s recommended to install the eSIM before your trip and activate it once you arrive at your destination. This helps ensure your device connects to the local network at the right moment.
In this guide, you’ll learn how to set up an eSIM on iPhone and Android devices, what to check before getting started, and how to complete the process with confidence.
Before setting up an eSIM, take a moment to check a few essentials. This ensures a smooth setup from start to finish.
This step is completed before you travel and requires a stable Wi-Fi connection. During this process, the eSIM profile is added to your device, but data usage doesn’t start yet.
Activation is the step where your eSIM connects to the local mobile network. This happens when you turn the eSIM line ON and enable data roaming after arrival.
If you’re using dual SIM:
On some devices, menu names may vary slightly. If data doesn’t work right away, temporarily turn off other active SIMs and confirm the travel eSIM is selected for mobile data.
If you need more detailed steps on how to set up and activate an eSIM on Android, check our device-specific guides. You’ll find step-by-step instructions for Samsung, Google Pixel, Huawei, Xiaomi, Honor, Vivo, Motorola, Nokia, Sony, OnePlus, and Oppo devices.
If you followed the steps to set up and activate an eSIM, but data isn’t working yet, review the points below. In most cases, it’s just a setting that needs a quick adjustment.
To activate an eSIM on a Google Pixel and start using your mobile data, you just need to complete two main steps. First, add your new line to your device through the app linked to your eSIM, a QR code, or manual setup. Then, turn the line on from your phone settings to connect to the network.
In this guide, we’ll show you how to activate an eSIM on a Google Pixel step by step. We’ll cover all installation methods and the settings to review so you can get connected in less than 5 minutes.
Before installing the eSIM, make sure your Google Pixel meets these requirements.
Note: Installing your eSIM does not activate your plan or use your mobile data. However, if your regional (Europe, South America, Asia, etc.) or global eSIM includes the country you are currently in, it may start being used once it connects to a local network. We recommend installing it only one day before your trip to avoid using your plan days before you need them.
There are three ways to install an eSIM on a Google Pixel. Review the options below and choose the one that works best for you.
The easiest way to install your eSIM is using the Holafly app. Download or open it here and follow these steps:
Use the QR code sent to your email to install the eSIM. Scan it from another screen, or use the “Scan from photo” option if you saved the QR code to your phone as a screenshot or photo.
If you can’t scan the QR code, you can install the eSIM manually instead. You’ll just need the manual details included in your confirmation email.
Keep in mind that these are just text codes to enter yourself, and they won’t work as clickable links.
Once you’re ready to start using mobile data, enable the eSIM so your Google Pixel can connect to a supported network. This is the step that starts your data service.
If you’re using a travel eSIM, it’s recommended to enable the line only after you arrive at your destination to avoid activating it too early.
If your Google Pixel shows an error while installing the eSIM, don’t worry. Sometimes the phone displays a false error even when the eSIM has been successfully installed in the background. Before trying to install it again, check if it’s already on your phone:
If your eSIM is already fully activated following the steps mentioned above but your device is still not connecting to the internet, wait a few minutes while your phone connects to the network. If you are still offline, try selecting a network manually or restarting your phone.
⚠️ Important: Never delete your eSIM to fix a connection error.
Configuring the mobile network APN settings (Access Point Name) on your Sony device is crucial for ensuring a stable internet connection, especially when switching mobile data providers or troubleshooting mobile data issues. While the process of APN setup is similar across all Android devices, the steps may vary depending on the model and operating system version. In this guide, we’ll walk you through how to set up the APN on your Android Sony, step by step, so you can enjoy seamless browsing and avoid interruptions. Keep reading to learn how to improve your connection!
To use the roAmigo eSIM on your Sony device, it’s essential to configure the APN correctly. If you’re unable to access the network after activating your eSIM, simply adjust the APN settings by entering “Global” in the corresponding fields.
Make sure you’ve activated the roAmigo eSIM for Mobile Data, as it is required to configure the APN on your Sony Android. Here’s a step-by-step guide to help you set it up:
1. If you’ve mistakenly entered the wrong APN or if, after configuring the correct APN on your Android, there is still no connection or data signal, resetting the network settings may be necessary. This step helps resolve any network errors and restores the default connection settings.
Please note that resetting network settings will only erase Wi-Fi, mobile network, and Bluetooth connections. Make sure to back up your passwords in advance. Next, we’ll walk you through the steps:
2. If your device is in an area covered by the eSIM plan and the APN is correctly configured, but you still can’t connect to the internet after resetting the network settings, try switching the operator manually.
3. If your phone is from another brand like Pixel, Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Nokia, or OnePlus, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
The Access Point Name (APN) acts as a bridge, linking your mobile device to data services through your carrier’s network. roAmigo eSIMs come with preconfigured APN settings for iPhone and Samsung devices, so in most cases, no adjustments are needed. However, there are scenarios where manual changes may improve your experience on iOS and Android devices. In this guide, we’ll show you how to change and update APN settings, to ensure a smooth and hassle-free use of your data. Keep reading to learn more!
If you need to change your APN settings for your roAmigo eSIM, the correct APN is “Global.” We’ll walk you through the steps to easily view and adjust your APN on both iPhone and Samsung devices, making sure you stay connected.
If you’re unable to access data or have entered an incorrect APN, resetting your network settings will restore defaults and fix errors. Below are the steps to reset network settings on iPhone and Samsung devices. Please note that resetting networks on iPhones will erase all saved Wi-Fi passwords.
If your Android is from another brand, such as Xiaomi, Huawei, Motorola, Vivo, Pixel, Nokia, Sony, One Plus, Oppo, or Honor, you can check out our specific guides for each model to easily configure the APN settings on Android.
Transferring your eSIM to a new phone is easy with most providers, whether you’re upgrading, switching devices temporarily, or changing phones for any other reasons. If you have an eSIM from roAmigo, please note that it can’t be transferred to another device.
To transfer your eSIM, you’ll just need to remove it from your old phone, restart it, and install it on your new one. After that, activate eSIM and you’re ready to go. Keep reading to learn how to transfer your eSIM to another phone, whether it’s from an iPhone or Android!
Before transferring your eSIM to a new phone, remember that roAmigo doesn’t support eSIM transfers, meaning the steps in this article won’t apply. However, if you’re using a different eSIM carrier, make sure to keep these key points to ensure a smooth process:
The process to remove your eSIM is generally the same across devices, though it may vary slightly depending on the model. Just follow these steps to get started.
Restarting your phone ensures the eSIM is fully removed and ready for transfer. Sometimes, the eSIM may still show up in the list after removal, but this is normal. As long as it was deleted properly, the transfer will go smoothly.
The final step to transfer your eSIM is installing it on your new device. You can do this either by scanning a QR code or manually entering the details. Here’s how to transfer eSIM to your new phone and activate it successfully.
Setting up an eSIM on your Xiaomi is a fast, fully digital process that can be completed in just a couple of minutes. Depending on your eSIM provider, you can install it automatically through their official app, or do it in your phone’s settings using a QR code or by entering the activation details manually. eSIM compatibility is available on many recent Xiaomi models worldwide, including devices like the Xiaomi 15, Xiaomi 14T Pro, and Redmi Note 14 Pro+, although compatibility may vary by region.
Below, you’ll find the steps to install and activate an eSIM on your Xiaomi, so you can enjoy a smooth and reliable mobile connection right away.
Before starting the setup, make sure your device meets the basic requirements:
Installing your eSIM means adding your new line to your phone. You can complete this step using any of the 3 methods below. The roAmigo eSIM is usually the quickest and easiest option, but the other universal methods will also get your eSIM installed and ready for activation. Choose the one that works best for you.
This is the fastest way to do it. If your eSIM provider has an official app, you can use it to install your line automatically with just a few taps.
To use the Holafly app, just download or open it here and follow these steps:
The QR code is the traditional method to install an eSIM on Xiaomi. This is the best option if your phone’s memory is full or if you don’t want to download anything extra right now.
To use it, you will open a special scanner inside your phone’s Settings. If you don’t have a second screen to scan the code, don’t worry! You can save the QR code as a photo and upload it directly from your gallery inside that same menu.
Follow these simple steps to start:
If the previous installation methods don’t work as expected, you can also install your eSIM on Xiaomi using the manual activation details received. Follow the steps below to complete the installation.
Note: Please keep in mind that this is a manual text code, not a clickable link.
Activating an eSIM on Xiaomi is done directly from your phone settings and doesn’t require an internet connection. This step simply turns the eSIM on and sets it as the line used for mobile data.
For travel eSIMs, full activation may occur only once you reach your destination and enable Data Roaming. Follow these steps to activate your eSIM on Xiaomi:
If your Xiaomi shows an error or gets stuck when starting or finishing the setup, don’t worry! This doesn’t mean it failed. Before trying again, check if the line was already successfully added:
If your eSIM appears as Enabled but mobile data isn’t working, your phone is just completing a quick connection handshake with the local network. Simply restart your Xiaomi to fix this. If it still doesn’t work, go to your network settings and select the best local operator manually.
⚠️ Important: Never delete your eSIM to fix a connection issue. Removing the profile will permanently invalidate your plan, and it cannot be reinstalled.
A Motorola eSIM allows you to connect to a cellular network digitally without using a physical SIM card. This technology is available only on certain newer models within the Razr, Edge, and Moto G series.
You can install an eSIM automatically using the app linked to your data plan, scan a QR code, or enter the details manually, and then activate it by simply turning on the line. Below, you’ll find the step-by-step instructions to get your data up and running in just a few minutes.
Important: For Global or Regional plans (Europe, South America, Asia, etc.), install your eSIM at most 1 day before your trip. For single-country plans, you can install it days or weeks ahead, as it only activates at your destination.
There are three ways to install an eSIM on a Motorola device. The quickest option is through the app included with your eSIM, which automates most of the setup process.
You can also install your eSIM using the universal methods with the QR code or manual activation details received. The sections below will guide you through each installation method step by step.
This is the easiest and most modern way to set up your eSIM. If you are using roAmigo, and follow these steps:
If you received a QR code with your purchase, open it on another device before you begin. If you only have one phone, you can save the QR code to your gallery and select it during setup. Then, follow these steps from your phone’s settings (not through the Camera app):
If your QR code won’t scan, you can copy the activation code from your confirmation email and paste it directly into your phone’s settings by following the steps below:
Once your eSIM is installed, you can activate it from your Motorola’s settings by turning on the line and selecting it for mobile data. If you’re using a travel eSIM, wait until you arrive at your destination before turning it on to avoid activating your plan too early.
Follow the steps below to complete the activation.
If your Motorola shows an error while installing the eSIM, don’t worry. Sometimes the eSIM is successfully added even if the setup process doesn’t finish as expected. Before trying again, check whether it’s already installed:
If your connection doesn’t start immediately, wait a few minutes while your Motorola connects to a local network. If you’re still offline, try selecting a network manually.
Important: Don’t remove your eSIM. Once deleted, it can’t be installed again, and you won’t be able to use that data plan.
Setting up an Oppo eSIM is a quick and simple process you can complete in just a few minutes. If your device supports eSIM, you’ll be connected in just a few steps.
To get started, you’ll go through two quick stages: first, installing the eSIM on your phone using the app linked to your eSIM, a QR code, or manual activation details, and second, activating it for mobile data. Below, you’ll find everything you need to start browsing in no time.
Before setting up your new Oppo eSIM, it’s important to check the basic requirements.
The fastest way to set up an eSIM is directly through your provider’s app. However, you can also use two universal methods: a QR code or a manual code. Both methods follow a similar path in your phone’s settings and work across all compatible Oppo models.
Installing your eSIM through the app is simple and only takes a few minutes. Just download or open the app here and follow these steps:
The QR code method is another easy way to install an eSIM on Oppo. Since you’ll need to scan the QR code with your phone’s camera through settings phone, open the QR code received on another device before you begin. Then, follow the steps below.
If your QR code won’t scan, you can copy the activation code from your confirmation email and paste it directly into your phone’s settings by following the steps below:
Note: These are text codes that you need to type or copy manually because they are not clickable links.
Once the eSIM is installed, activating it only requires turning on the new line and selecting it for mobile data. This step can be done directly from your phone settings and does not require an internet connection.
If you’re using a travel eSIM, it’s recommended to enable the line only after you arrive at your destination to avoid activating it too early.
Follow these steps to activate your new eSIM:
During Installation
If Oppo displays a message during installation, there’s no need to start over right away. In many cases, the eSIM has already been added to your phone. Before trying again, take a quick look:
Using your mobile data
If you’re not connected right away after following the activation steps, give your Oppo a few minutes to register on a local network. If you still don’t have a connection, try selecting a network manually.
⚠️ Important: Don’t remove your eSIM. Once deleted, it couldn’t be installed again, and you won’t be able to use that data plan.
To install and activate an eSIM on a Sony device, you can use the app associated with your eSIM or universal methods like scanning a QR code or entering the installation details manually. Either option will add the line to your device in just a few minutes. Once installed, the final step is activation, which is when you turn it on to connect to the network.
eSIM technology is available across many Sony Xperia models, from popular devices like the Xperia 1 IV, Xperia 5 IV, and Xperia 1 V to newer releases such as the Xperia 1 VII and Xperia 10 VII. Follow the step-by-step instructions below to complete your eSIM setup in just a few minutes.
There are three ways to install an eSIM on your Sony device. Choose the installation method that best matches your setup. If eSIM app installation is available, we recommend using it for the quickest setup experience.
This is the easiest and most modern way to set up your eSIM line. If you are using roAmigo, and follow these steps:
You can add your eSIM directly from your phone’s settings, either by scanning the QR code or by selecting its image from your photo gallery. Before you begin, make sure you have the QR code displayed on another screen or saved as an image on your device.
It is highly important to complete this setup directly through your Sony’s settings menu instead of using your default camera app, as the standard camera will not recognize the mobile configuration. Follow these steps:
Alternatively, you can complete the installation by entering the manual activation code you received directly into your Sony settings.
Note: Please keep in mind that this is a manual text code, not a clickable link.
Once your eSIM is installed, you can activate it by turning on the new line and selecting it for mobile data. For travel eSIMs, wait until you arrive at your destination before turning it on to avoid activating your plan too early.
Follow the steps below to complete the activation once you’re ready:
If your Sony device shows a message during installation, there’s no need to restart the process immediately. In some cases, the eSIM is installed successfully even if the setup doesn’t finish as expected. Before trying again, check whether it’s already available on your device:
Once you arrive at your destination and have turned on your eSIM following the activation steps above, your Sony device should register on a local network within a few minutes. If you still don’t have internet after waiting a moment, simply select a network operator manually from your eSIM’s network settings.
⚠️ Important: Don’t delete your eSIM. If you remove it, you most likely won’t be able to reinstall it.
To install an eSIM on your Nokia, you have three options, use your provider’s app, scan the QR code they sent you, or enter the details manually. In any case, the final step after installation is to activate the line from your phone’s settings to get connected.
This eSIM technology is available on select Nokia models, including the Nokia X30 5G, Nokia G60 5G, and Nokia XR21. In this guide, you’ll learn how to set up your eSIM in just a few minutes.
To begin the installation, choose which of the three methods you prefer to use to set up the line on your phone. Below, we explain each alternative step-by-step so you can choose the most convenient one for you.
This method is the ideal choice for a quick and automated setup. If you are using roAmigo, download or open the app here and follow these steps:
A QR code is a simple way to add an eSIM to your Nokia phone. You can scan it from another device or upload it directly if it’s saved as a photo or screenshot.
Manual installation is a useful alternative if you can’t scan a QR code. This method allows you to add the eSIM by entering the activation details directly into your Nokia settings.
Once your eSIM is installed, you can activate it by turning on the new line and selecting it for mobile data. If you’re using a travel eSIM, wait until you arrive at your destination before turning it on to avoid starting your plan too early.
Follow the steps below to complete the activation when you’re ready:
If your Nokia shows a message while installing the eSIM, don’t worry. In some cases, the eSIM may have been added successfully even if the installation didn’t appear to finish correctly. Before attempting a new installation, check the following:
If your eSIM is successfully activated, but you still don’t have internet, try selecting a network manually. To do this, go to Settings → Network & internet → Mobile network and select your eSIM. From there, turn off the Automatically select network option. Once the list loads, test the available operators one by one until you find the one that gives you the best signal for browsing.
Important: Never delete your eSIM while trying to restore your connection. Once removed, it couldn’t be installed again.
To activate an eSIM on iPad, first you need to install the eSIM and then turn it on from your device settings. The full process takes about five minutes and is done directly on the iPad, either by scanning a QR code or by entering the activation details manually.
This setup is especially important on the newer iPad models like the iPad Pro (M4 and M5) and iPad Air (M2 and M3), which no longer include a physical SIM tray and rely entirely on eSIM for cellular data. Below, you’ll find the exact steps to install and activate your eSIM and get connected.
These quick checks help prepare your iPad for eSIM setup and only take a moment to review.
To use an eSIM on an iPad, you must have a Wi-Fi + Cellular model. Wi-Fi–only iPads don’t include the hardware needed for mobile data, even if the software is up to date.
Important: iPad models released in 2024 and 2025, such as the iPad Pro (M4/M5) and iPad Air (M2/M3), are eSIM-only. They don’t have a physical SIM tray, so activating an eSIM is the only way to use mobile data.
There are three universal ways to install an eSIM on an iPad, depending on how your carrier provides it. You only need to follow one of these methods.
After completing any installation method, iPadOS will guide you through a short configuration flow. At this point, the eSIM is already installed, but it’s important to finish all on-screen steps so the line is correctly set for cellular data and preferences.
Most carrier apps (such as roAmigo) allow you to install an eSIM directly from the app on iPads running iOS 17.5 or later. If your device meets this requirement, you can install the eSIM by following the steps below.
To start using cellular data, the line must be turned on and selected for mobile data. For local plans, activation happens as soon as the line is enabled. For travel plans, the connection completes only after you arrive at your destination and turn Data Roaming ON. To activate it on your iPad:
If your iPad shows the line as Active, but iPad cellular data isn’t working, this usually isn’t related to the installation. In most cases, the device is still completing a brief connection process to the local network. Restarting the iPad after activation often resolves this. If the connection still doesn’t come through, manually selecting a network can help the device connect to the correct carrier.
Important: Never delete your eSIM to fix a connection error. Removing the profile can permanently invalidate the plan and, in some cases, prevent reinstallation.
To install and activate an eSIM on a Samsung phone, you first need to add your eSIM to your device and then turn on the line when you’re ready to use it. Follow this guide to learn how to activate an eSIM on a Samsung phone in less than five minutes.
Before installing an eSIM on a Samsung phone:
Note: Installing your eSIM does not activate your plan or use your mobile data. However, if your regional (Europe, South America, Asia, etc.) or global eSIM includes the country you are currently in, it may start being used once it connects to a local network. We recommend installing it only one day before your trip to avoid using your plan days before you need them.
There are three ways to install an eSIM on your Samsung phone. Choose the option that works best for you and follow the steps below.
This is the easiest option for a quick setup. You can download or open the roAmigo website here and follow these steps:
Using a QR code is a simple way to add an eSIM on a Samsung phone. If you’ve saved the QR code as a photo or screenshot, you can upload it directly from your gallery instead of scanning it from another device. Follow these steps:
This is a good backup option if you can’t use the app or a QR code. It lets you complete the setup by entering the eSIM details received directly into the phone’s settings. Follow these steps:
Don’t forget that these are text codes to enter manually (copy and paste) because they aren’t direct clickable links.
After adding the eSIM to your Samsung, your device will guide you through a short setup process to configure how you want to use your lines. During these steps, you can assign names to your SIM/eSIM cards and choose which line to use for calls, messages, and mobile data when needed.
Activating your eSIM on Samsung is the final step to get your line up and running. You only need to enable the eSIM profile and select it for mobile data in your settings. If you are using a travel eSIM, this should only be done once you arrive at your destination to ensure your device connects correctly and your plan starts at the right time.
If your Samsung screen says “Can’t add eSIM,” don’t worry! This usually means it was installed successfully on the first attempt. Before trying again, check if it’s already there:
Once your eSIM data plan is turned on, your Samsung should connect to the internet automatically. However, if your data doesn’t start working right away, ensure Data Roaming is enabled (for travelers only) and give your phone a few minutes to complete the connection. If you still face issues, simply go to Mobile networks → Network operators to select a carrier manually.
⚠️ Important: Never delete your eSIM to fix a connection error.
The iPhone XR supports eSIM technology, as it was among the first Apple devices to introduce digital SIM capabilities alongside the iPhone XS and XS Max. This feature allows you to use a digital cellular plan without needing a physical nano-SIM and can be set up in 5 minutes directly from your device settings.
The eSIM can be installed by scanning the QR code, directly through your eSIM app, or by entering the activation details manually. Once installed, it is activated by selecting the line for mobile data. Below are the steps to get started with an eSIM on your iPhone XR.
Before installing an eSIM on an iPhone XR, it’s helpful to confirm the basics to ensure the setup goes smoothly.
There are several ways to install an eSIM on iPhone XR. If your eSIM includes app installation (iOS 17.4 or later), that’s usually the quickest option. You can also install it using universal methods such as via a QR code or manual activation details.
Follow the instructions below for the method that works best for you.
Note: For travel eSIMs, we recommend completing the installation before your trip and activating it once you arrive at your destination.
Perfect for a quicker setup on iOS 17.4 or later. You can add your eSIM directly from the roAmigo website in just a few taps:
This is another easy way to install an eSIM on iPhone XR. To scan it, open it on another device before you begin, then follow the steps below:
A perfect alternative if you can’t scan the QR code right now. Just use the activation text details received with your purchase and follow these steps:
Note: Please keep in mind that these are manual text codes, not clickable links.
Once the installation is complete, iPhone XR will guide you through a few final setup steps. If you already have another line on your device, you’ll be asked to label each one so you can easily tell them apart. If the new eSIM is for cellular data only, make sure to select it for Cellular Data while keeping your personal line for calls and messages.
Note: These configuration steps apply to iPhone XR, XS and models running iOS 18 or earlier.
Once the eSIM is installed and configured, the final step is activation. Activating an eSIM on iPhone XR only requires turning the line on and selecting it for mobile data from your device settings.
For local plans, the eSIM activates immediately after you turn it on.
For travel eSIMs, activation is completed by enabling Data Roaming once you arrive at your destination.
If your iPhone XR shows a message during installation, don’t worry. In many cases, the eSIM has already been added successfully. Before starting over, check whether it’s already installed:
Once your eSIM is fully activated following the steps above, your iPhone XR should automatically connect to the network within a few minutes.
If you don’t see any signal after a short wait, you can resolve this by going to your cellular settings and selecting a network operator manually.
⚠️ Important: Don’t remove your eSIM. Once deleted, it can’t be installed again, and you won’t be able to use that data plan.
When it comes to staying connected on the go, having the correct Access Point Name (APN) settings on your Motorola device is essential. Think of the APN as the address that directs your device to the internet for smooth browsing and online access. While most eSIMs, like roAmigo’s, come with preconfigured APN settings, you might need to adjust them if your device doesn’t detect the APN or struggles to connect. In this guide, you’ll learn what an APN is, how to change and reset Motorola APN settings. Let’s dive in and get you connected!
A roAmigo eSIM, like most internet providers, usually comes with pre-configured APN settings, so you can start using data right away. However, if you experience issues, such as activation failure on the specific destination for which you purchased the eSIM, you may need to adjust the APN settings on your Motorola to stay connected. The correct APN for roAmigo eSIM is “Global“, which should be entered in the APN field on your Motorola device. Follow the steps below to learn how to set up APN settings on your APN Android device and restore your mobile data:
1. If you’ve entered the correct APN settings for Motorola and still can’t use data, it may be necessary to reset your network settings. This step will restore the default configuration and help resolve any issues preventing your eSIM from working properly. Next, we’ll show you how to do it.
2. If your device is within a coverage area included in the eSIM plan, the APN is correctly configured, and resetting network settings hasn’t restored the connection, try manually switching the operator.
3. If your phone is from another brand, such as Samsung, Huawei, or Xiaomi, Sony, Honor or Pixel, you can find detailed guides for each device to help you easily configure your Android APN settings.
The correct APN (Access Point Name) settings are essential for a stable and fast data usage on your Vivo device. The APN links your Vivo to the mobile network, enabling internet and other services. Most eSIMs, like roAmigo’s, come with pre-configured APN settings, but if your device doesn’t automatically detect the settings, adjustments may be needed. In this article, we’ll show you how to edit your APN settings on Android and fix common problems. Keep reading to enjoy smooth data while traveling!
By default, roAmigo eSIM comes with pre-configured APN settings. However, if you’re having trouble getting online, such as activation failure on the specific destination for which you purchased the eSIM, you may need to adjust them manually.
The roAmigo APN for Android devices is simple: just enter “Global” in the APN field to enable data and services. Keep reading for a step-by-step guide to set it up and enjoy uninterrupted browsing.
1. If your roAmigo APN settings are configured but your internet connection isn’t performing optimally, resetting your APN settings on Android can resolve connectivity challenges and restore default configurations.
Resetting network settings erases saved Wi-Fi, mobile data, and Bluetooth connections. Back up your passwords first, then follow our steps to reset network settings on your Vivo for smooth connectivity.
2. If your device is within the coverage area of the eSIM plan, the APN is correctly configured, and resetting the network settings hasn’t resolved the lack of internet, try changing the operator manually.
3. If your device is from another brand, like Samsung, Huawei, Xiaomi, Honor, or Pixel you’ll find step-by-step guides for each one to help you easily set up your Android APN settings.
Most modern Honor smartphones support eSIM technology, specifically across new releases like the Honor 600e, the flagship Magic series, and the Number series (including the Honor 90, 200, and 400 lines). This technology allows you to connect to a cellular network digitally without using a physical SIM card.
You can install the eSIM automatically if your provider has an official app. Otherwise, you can use the two universal methods that work for any line: scanning a QR code or entering the details manually. Below, you’ll find the step-by-step instructions to get your data up and running in just a few minutes.
There are three methods to set up your eSIM. Choose the option that best suits your needs below and follow the step-by-step instructions:
Using the roAmigo website is usually the fastest and easiest way to set up your line. Simply download or open the app here and follow the steps below:
You can also install your eSIM by scanning the QR code directly from your Honor settings. Before you begin, make sure the QR code is displayed on another screen or saved to your gallery if you’re using only one device.
If you can’t scan the QR code, you can install your eSIM by manually entering the activation details received with your purchase.
Note: Please keep in mind that these are manual text codes, not clickable links.
After installing your eSIM, you just need to turn on the new line and select it for mobile data to activate it. You don’t need any connection to do this, simply follow the steps below directly from your phone’s settings:
Note: If you’re using a travel eSIM, it’s recommended to enable the line only after you arrive at your destination to avoid activating it too early.
If your Honor displays a message during installation, there’s no need to start over right away. In many cases, the eSIM has already been added to your device. Before trying again, take a quick look:
If you already turned on your eSIM and enabled Data Roaming but still have no internet, you can manually select a network by going to your Settings, Mobile networks, Mobile data, and Carrier. There, just turn off the Automatic switch, tap OK, and once the available networks load, test the operators one by one until you find the one with the best signal to start browsing again.
⚠️ Important: Don’t remove your eSIM. If you remove it, you most likely won’t be able to reinstall it.
Ensuring your Honor device has the correct APN settings is the key for a smooth internet experience. The APN (Access Point Name) connects your device to the carrier’s network, enabling fast internet, email access, and app downloads. While most eSIMs, like roAmigo, come with pre-configured APN settings, there are times when you might need to adjust them manually. In this article, we’ll show you exactly how to update APN settings for your Honor device. Keep reading to easily stay connected!
By default, roAmigo eSIMs come with the APN automatically configured, However, if you encounter challenges connecting to the internet once you arrive at your destination and activate your eSIM, you may need to adjust the settings manually.
The APN for roAmigo is “Global“, and you simply need to enter this word in the designated fields. Below, we guide you through the steps to set up the APN on your Honor Android device and enjoy uninterrupted mobile data during your trip.
1. If you’ve updated your APN settings for Honor and still don’t have a data connection, resetting your network settings can help restore everything to default and get you back online. This step will reset the default connection settings and help resolve any network-related issues.
Resetting network settings erases saved Wi-Fi, mobile data, and Bluetooth connections. Back up your passwords first. Next, we’ll guide you through the correct process.
2. If your device is within a coverage area included in the eSIM plan, the APN is correctly configured, and resetting network settings hasn’t restored mobile data access, try manually switching the operator.
3. If your phone is from another brand like Samsung, Huawei, Xiaomi, Motorola, Sony, or Pixel, you’ll find detailed guides for each device to help you configure your Android APN settings effortlessly.
The APN (Access Point Name) allows your Huawei to access mobile data so you can browse, share, and use your apps wherever you are. Most eSIMs, including roAmigo’s, come with the APN ready to go. But in certain cases, like switching carriers or after a system update, you might need to adjust these settings manually to make the most of your connection. This article will show you how to update APN settings on Android phones and ensure you’re always connected. Let’s dive in!
roAmigo eSIMs come with the APN preconfigured. However, sometimes it’s necessary to change these settings if you’re unable to connect after activation at your destination. The APN for roAmigo is “Global,” and you just need to enter this term in the designated fields.
Please note that the process may vary slightly depending on your Huawei model and Operating System (OS) version. Follow the steps below to set up your APN and get your mobile data working properly.
1. If you’ve entered the wrong APN settings for Android or are still having trouble connecting after configuring the correct APN, resetting your network settings can help restore the default connection. Keep in mind that resetting your network settings will erase Wi-Fi, mobile network, and Bluetooth connections. Make sure to back up your passwords and other connection details.
Below, we’ll guide you through the steps:
2. If your device is within a coverage area included in the eSIM plan, and the APN is correctly configured, but after resetting network settings the internet still isn’t working, try manually switching the operator.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Sony, or Pixel, You’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
The Access Point Name (APN) is the gateway that connects your mobile device to the internet, enabling you to browse, share, and stay connected effortlessly. Most eSIMs already come with APN settings preconfigured, but sometimes, like when you switch carriers or after a system update, you might need to adjust them manually. In this article, we’ll show you exactly how to update the APN settings on your Android step by step. Let’s make sure you always have access to data, no matter where you are!
roAmigo eSIMs typically include preconfigured APN settings. However, if you’re having trouble connecting after activation, you might need to update them manually. For roAmigo, the APN is “Global“, and you’ll need to enter this term in the specified fields. Make sure to select the roAmigo eSIM as your primary data option to ensure the correct APN settings are applied on your Oppo Android device.
Keep in mind that the setup process can vary slightly depending on your Oppo model and Android version. Follow the steps below to configure your APN and stay connected effortlessly.
1. If you’ve accidentally entered the wrong APN on your Android or are still unable to connect to the internet after configuring the correct APN, it might be time to reset your network settings. Note that this will erase saved Wi-Fi, mobile network, and Bluetooth connections, so be sure to back up your passwords.
Below, we’ll guide you through the steps:
2. If your Oppo device is in a coverage area included in your eSIM plan and the APN is correctly configured but the internet still isn’t working after resetting network settings, try manually switching the operator.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Sony, Huawei, or Pixel, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
Staying connected is essential, and your OnePlus device depends on APN (Access Point Name) settings to enable mobile data. These settings are what allow your phone to connect to the internet, so you can browse, stream, and stay connected with ease. If you’ve switched mobile providers or need to adjust your settings for better data performance, updating the APN may be necessary. In this article, we’ll show you how to update your OnePlus APN settings and share some tips to ensure a seamless experience.
To ensure your OnePlus device works properly with roAmigo eSIM, you may need to adjust the APN settings if you’re unable to use data after activation at your destination. The key APN for roAmigo is simply “Global.” Make sure you’ve selected the roAmigo eSIM as your mobile data option. This will ensure the correct APN settings are applied on your Android, and you’ll be all set for fast and stable data services.
The steps may vary slightly based on your OnePlus model and Android version, but don’t worry! We’ll walk you through the process to ensure everything’s set up correctly.
1. If you’ve accidentally entered the wrong APN settings on your Android or, even after configuring the correct one, you’re still facing connection or data difficulties, it may be time to reset your network settings. Keep in mind that this process will remove saved Wi-Fi, mobile network, and Bluetooth connections. Make sure to back up your passwords and reconnect to your networks once the reset is complete.
Next, we’ll guide you through the process:
2. If your device is within a coverage area included in the eSIM plan, and the APN is correctly configured, but after resetting network settings the internet still isn’t working, try manually switching the operator.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Sony, Nokia, or Pixel, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
In today’s digital world, staying connected is essential, and the APN (Access Point Name) settings on your Nokia device are key to ensuring reliable mobile data access. While the APN configuration is similar across Android devices, the exact steps may differ depending on the model and operating system version. Generally, you’ll access mobile network settings and enter the required data. For instance, you may need to adjust your APN if you switch mobile providers or if your current settings require an update. In this article, we’ll walk you through how to update or change your APN Android settings for a seamless experience. Keep reading to stay fully connected!
Setting up the correct APN on Android helps your roAmigo eSIM function smoothly on your Nokia device. If you’re unable to connect after activating your eSIM, you may need to adjust the APN settings. The APN for roAmigo is simply “Global”. This term must be typed exactly as shown in the relevant fields during setup.
Make sure you’ve selected the roAmigo eSIM for mobile data to ensure the correct configuration is applied. Follow the steps below for a smooth APN setup and internet access:
1. If you’ve entered the Nokia APN settings incorrectly or, after configuring the correct APN, you still can’t connect or receive a data signal, you may need to reset your network settings. This action will help resolve network issues and restore the default connection settings.
Keep in mind that this process will remove saved Wi-Fi, mobile network, and Bluetooth connections. Make sure to back up your passwords and reconnect to your networks once the reset is complete. Next, we’ll guide you through the process:
2. In case your device is within a coverage area covered by the eSIM plan, and the APN is set up correctly, but the internet isn’t working even after resetting the network settings, try switching the operator manually.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Sony, OnePlus or Pixel, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
Staying connected is more important than ever, and configuring the APN (Access Point Name) settings on your Google Pixel is essential for ensuring smooth internet access. While the process for setting up an APN is similar across Android devices, the specific steps may vary depending on the model and operating system version. In general, you’ll need to access the mobile network settings and enter the correct APN. This is especially important if you’re switching mobile providers or want to optimize your data experience. In this article, we’ll show you how to update or change your Google Pixel APN settings. Keep reading to ensure you stay fully connected!
When using roAmigo with your phone, it’s crucial to configure the correct Google Pixel APN settings for uninterrupted mobile data access. If you’re having trouble connecting after activating your eSIM, adjusting the APN may be necessary. Simply enter “Global” in the required fields during the setup to complete the process.
Before starting, make sure your roAmigo eSIM is activated for mobile data, as the APN setup won’t work without it. The process may vary slightly depending on your Google Pixel model and OS version (Operating System). Next, we’ll walk you through the steps:
1. If you’ve entered the correct APN for roAmigo on your Google Pixel, but you’re still unable to connect or experience difficulties with your mobile data signal, it may be necessary to reset your network settings. This can help resolve any network-related errors and restore the default connection settings on your device.
Keep in mind that resetting network settings will only affect Wi-Fi, mobile network, and Bluetooth connections. It’s important to back up your passwords to avoid losing them. Next, we’ll walk you through the steps:
2. In case your device is within a coverage area covered by the eSIM plan, and the APN is set up correctly, but the internet isn’t working even after resetting the network settings, try switching the operator manually.
3. If your phone is from another brand like Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Sony, Nokia, or OnePlus, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
Knowing when to activate your eSIM is the key to not wasting a single day of your plan. Your eSIM doesn’t start when you install it. It only activates when you arrive at your destination and connect to a local network with data roaming turned on.
Installation and activation are two different steps. Installing your eSIM early gets everything ready, while activating it at the right moment ensures your plan starts exactly when you need it. Read on to find out the best timing for each, what to do if your eSIM shows as “Active” before your trip, and how to get the most out of your plan.
We recommend installing your eSIM at least one day before your trip. This way, you can do it from home on a stable Wi-Fi connection and arrive at your destination ready to connect.
Remember that this applies to daily eSIM plans, where the countdown only starts once you connect to a local network abroad.If you have a monthly or annual subscription, the plan works differently. Since it renews automatically, your data allowance resets each billing cycle, so you don’t need to worry about timing the installation around your trip.
The best time to activate your eSIM is once you land at your destination. To activate it, turn on your travel eSIM line, select it as your mobile data line, and enable data roaming. Your plan will start automatically once your device connects to a local network, and you can begin using your data right away.
If your device shows your eSIM as “Active” right after installation, here is everything you need to know.
Seeing “Active” or “ON” in eSIM right after installation is completely normal. It simply means the eSIM profile is ready on your device, not that your plan has started. For most travel plans, your days won’t start counting until your device connects to a supported network at your destination.
However, if you have a subscription plan, the billing cycle may start as soon as your purchase is completed, even if you haven’t started using data yet. To be sure, you can check your plan status through your provider’s app, rather than relying only on your phone settings.
Setting up a Huawei eSIM requires two steps directly from your phone settings: installation, which involves downloading and saving the eSIM to your device, and activation, which is the final step to turn on the line and start browsing.
This technology is compatible with popular models like the Huawei P40, P40 Pro, Mate 40 Pro, and Pura 70 Pro (though compatibility may vary by region or carrier). Below, we’ll show you how to complete this process using different setup options, and answer the most common questions to ensure you a guaranteed connection.
Important: For Global or Regional (Europe, South America, Africa, etc.) plans, install it no earlier than 1 day before your trip to ensure your data starts when you need it. For single-country plans, install it at any time.
There are three options to install your Huawei eSIM. If available, the app that comes with your eSIM is usually the quickest option, as most of the setup is done automatically.
You can also install your eSIM using the universal methods, such as the QR code or manual activation details commonly sent to your email. Review the options below and choose the one that works best for you.
If your eSIM provider has its own app (like roAmigo), just download it for a more direct setup and follow these steps:
The QR code method is another easy way to install an eSIM on Huawei. You can scan the QR code from another screen or save it to your gallery and select it during setup. Follow the steps below through your phone’s settings (don’t use your camera app).
If the other installation methods didn’t work as expected, you can also install your eSIM using the manual activation details received. Just follow the steps below:
Note: Please keep in mind that these are manual text codes, not clickable links.
After installing your eSIM, activation happens from your phone settings. For travel eSIMs, your plan starts whOnce your eSIM is installed on your Huawei, you’re ready to activate it by turning on the line and setting it as your main data source.
If you are using a travel eSIM, remember that your plan will only start working once you arrive at your destination and turn on data roaming.
Follow these steps to activate it:
And that’s it! Now you’ll have your data plan active and can enjoy reliable data service on your trip.
If Huawei shows a message while adding your eSIM, there’s no need to start the installation again right away. In many cases, the eSIM has already been saved on your device. Before trying again, check the following:
Once you switch on your eSIM following the activation steps above, your Huawei device will automatically search for the network. Give it a few moments to establish a stable connection.
If you still don’t see any signal bars at the top of your screen after a few moments, go to your mobile network settings and select another local operator manually.
⚠️ Important: Keep your eSIM installed on your device. Don’t delete it to fix connection issues.
Setting up an eSIM is a quick and straightforward process you can complete directly from your device settings. It involves two stages: installation and activation. During installation, you add the digital eSIM profile to your phone using a QR code or manual details. Activation is the step that turns on mobile data and starts your plan.
For travel or international eSIMs, it’s recommended to install the eSIM before your trip and activate it once you arrive at your destination. This helps ensure your device connects to the local network at the right moment.
In this guide, you’ll learn how to set up an eSIM on iPhone and Android devices, what to check before getting started, and how to complete the process with confidence.
Before setting up an eSIM, take a moment to check a few essentials. This ensures a smooth setup from start to finish.
This step is completed before you travel and requires a stable Wi-Fi connection. During this process, the eSIM profile is added to your device, but data usage doesn’t start yet.
Activation is the step where your eSIM connects to the local mobile network. This happens when you turn the eSIM line ON and enable data roaming after arrival.
If you’re using dual SIM:
On some devices, menu names may vary slightly. If data doesn’t work right away, temporarily turn off other active SIMs and confirm the travel eSIM is selected for mobile data.
If you need more detailed steps on how to set up and activate an eSIM on Android, check our device-specific guides. You’ll find step-by-step instructions for Samsung, Google Pixel, Huawei, Xiaomi, Honor, Vivo, Motorola, Nokia, Sony, OnePlus, and Oppo devices.
If you followed the steps to set up and activate an eSIM, but data isn’t working yet, review the points below. In most cases, it’s just a setting that needs a quick adjustment.
To activate an eSIM on a Google Pixel and start using your mobile data, you just need to complete two main steps. First, add your new line to your device through the app linked to your eSIM, a QR code, or manual setup. Then, turn the line on from your phone settings to connect to the network.
In this guide, we’ll show you how to activate an eSIM on a Google Pixel step by step. We’ll cover all installation methods and the settings to review so you can get connected in less than 5 minutes.
Before installing the eSIM, make sure your Google Pixel meets these requirements.
Note: Installing your eSIM does not activate your plan or use your mobile data. However, if your regional (Europe, South America, Asia, etc.) or global eSIM includes the country you are currently in, it may start being used once it connects to a local network. We recommend installing it only one day before your trip to avoid using your plan days before you need them.
There are three ways to install an eSIM on a Google Pixel. Review the options below and choose the one that works best for you.
The easiest way to install your eSIM is using the roAmigo website. Download or open it here and follow these steps:
Use the QR code sent to your email to install the eSIM. Scan it from another screen, or use the “Scan from photo” option if you saved the QR code to your phone as a screenshot or photo.
If you can’t scan the QR code, you can install the eSIM manually instead. You’ll just need the manual details included in your confirmation email.
Keep in mind that these are just text codes to enter yourself, and they won’t work as clickable links.
Once you’re ready to start using mobile data, enable the eSIM so your Google Pixel can connect to a supported network. This is the step that starts your data service.
If you’re using a travel eSIM, it’s recommended to enable the line only after you arrive at your destination to avoid activating it too early.
If your Google Pixel shows an error while installing the eSIM, don’t worry. Sometimes the phone displays a false error even when the eSIM has been successfully installed in the background. Before trying to install it again, check if it’s already on your phone:
If your eSIM is already fully activated following the steps mentioned above but your device is still not connecting to the internet, wait a few minutes while your phone connects to the network. If you are still offline, try selecting a network manually or restarting your phone.
⚠️ Important: Never delete your eSIM to fix a connection error.
Configuring the mobile network APN settings (Access Point Name) on your Sony device is crucial for ensuring a stable internet connection, especially when switching mobile data providers or troubleshooting mobile data issues. While the process of APN setup is similar across all Android devices, the steps may vary depending on the model and operating system version. In this guide, we’ll walk you through how to set up the APN on your Android Sony, step by step, so you can enjoy seamless browsing and avoid interruptions. Keep reading to learn how to improve your connection!
To use the roAmigo eSIM on your Sony device, it’s essential to configure the APN correctly. If you’re unable to access the network after activating your eSIM, simply adjust the APN settings by entering “Global” in the corresponding fields.
Make sure you’ve activated the roAmigo eSIM for Mobile Data, as it is required to configure the APN on your Sony Android. Here’s a step-by-step guide to help you set it up:
1. If you’ve mistakenly entered the wrong APN or if, after configuring the correct APN on your Android, there is still no connection or data signal, resetting the network settings may be necessary. This step helps resolve any network errors and restores the default connection settings.
Please note that resetting network settings will only erase Wi-Fi, mobile network, and Bluetooth connections. Make sure to back up your passwords in advance. Next, we’ll walk you through the steps:
2. If your device is in an area covered by the eSIM plan and the APN is correctly configured, but you still can’t connect to the internet after resetting the network settings, try switching the operator manually.
3. If your phone is from another brand like Pixel, Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Nokia, or OnePlus, you’ll get easy-to-follow steps for setting up your Android APN settings without any hassle.
The Access Point Name (APN) acts as a bridge, linking your mobile device to data services through your carrier’s network. roAmigo eSIMs come with preconfigured APN settings for iPhone and Samsung devices, so in most cases, no adjustments are needed. However, there are scenarios where manual changes may improve your experience on iOS and Android devices. In this guide, we’ll show you how to change and update APN settings, to ensure a smooth and hassle-free use of your data. Keep reading to learn more!
If you need to change your APN settings for your roAmigo eSIM, the correct APN is “Global.” We’ll walk you through the steps to easily view and adjust your APN on both iPhone and Samsung devices, making sure you stay connected.
If you’re unable to access data or have entered an incorrect APN, resetting your network settings will restore defaults and fix errors. Below are the steps to reset network settings on iPhone and Samsung devices. Please note that resetting networks on iPhones will erase all saved Wi-Fi passwords.
If your Android is from another brand, such as Xiaomi, Huawei, Motorola, Vivo, Pixel, Nokia, Sony, One Plus, Oppo, or Honor, you can check out our specific guides for each model to easily configure the APN settings on Android.
Transferring your eSIM to a new phone is easy with most providers, whether you’re upgrading, switching devices temporarily, or changing phones for any other reasons. If you have an eSIM from roAmigo, please note that it can’t be transferred to another device.
To transfer your eSIM, you’ll just need to remove it from your old phone, restart it, and install it on your new one. After that, activate eSIM and you’re ready to go. Keep reading to learn how to transfer your eSIM to another phone, whether it’s from an iPhone or Android!
Before transferring your eSIM to a new phone, remember that roAmigo doesn’t support eSIM transfers, meaning the steps in this article won’t apply. However, if you’re using a different eSIM carrier, make sure to keep these key points to ensure a smooth process:
The process to remove your eSIM is generally the same across devices, though it may vary slightly depending on the model. Just follow these steps to get started.
Restarting your phone ensures the eSIM is fully removed and ready for transfer. Sometimes, the eSIM may still show up in the list after removal, but this is normal. As long as it was deleted properly, the transfer will go smoothly.
The final step to transfer your eSIM is installing it on your new device. You can do this either by scanning a QR code or manually entering the details. Here’s how to transfer eSIM to your new phone and activate it successfully.
Setting up an eSIM on your Xiaomi is a fast, fully digital process that can be completed in just a couple of minutes. Depending on your eSIM provider, you can install it automatically through their official app, or do it in your phone’s settings using a QR code or by entering the activation details manually. eSIM compatibility is available on many recent Xiaomi models worldwide, including devices like the Xiaomi 15, Xiaomi 14T Pro, and Redmi Note 14 Pro+, although compatibility may vary by region.
Below, you’ll find the steps to install and activate an eSIM on your Xiaomi, so you can enjoy a smooth and reliable mobile connection right away.
Before starting the setup, make sure your device meets the basic requirements:
Installing your eSIM means adding your new line to your phone. You can complete this step using any of the 3 methods below. The roAmigo website is usually the quickest and easiest option, but the other universal methods will also get your eSIM installed and ready for activation. Choose the one that works best for you.
This is the fastest way to do it. If your eSIM provider has an official app, you can use it to install your line automatically with just a few taps.
To use the roAmigo, just download or open it here and follow these steps:
The QR code is the traditional method to install an eSIM on Xiaomi. This is the best option if your phone’s memory is full or if you don’t want to download anything extra right now.
To use it, you will open a special scanner inside your phone’s Settings. If you don’t have a second screen to scan the code, don’t worry! You can save the QR code as a photo and upload it directly from your gallery inside that same menu.
Follow these simple steps to start:
If the previous installation methods don’t work as expected, you can also install your eSIM on Xiaomi using the manual activation details received. Follow the steps below to complete the installation.
Note: Please keep in mind that this is a manual text code, not a clickable link.
Activating an eSIM on Xiaomi is done directly from your phone settings and doesn’t require an internet connection. This step simply turns the eSIM on and sets it as the line used for mobile data.
For travel eSIMs, full activation may occur only once you reach your destination and enable Data Roaming. Follow these steps to activate your eSIM on Xiaomi:
If your Xiaomi shows an error or gets stuck when starting or finishing the setup, don’t worry! This doesn’t mean it failed. Before trying again, check if the line was already successfully added:
If your eSIM appears as Enabled but mobile data isn’t working, your phone is just completing a quick connection handshake with the local network. Simply restart your Xiaomi to fix this. If it still doesn’t work, go to your network settings and select the best local operator manually.
⚠️ Important: Never delete your eSIM to fix a connection issue. Removing the profile will permanently invalidate your plan, and it cannot be reinstalled.
A Motorola eSIM allows you to connect to a cellular network digitally without using a physical SIM card. This technology is available only on certain newer models within the Razr, Edge, and Moto G series.
You can install an eSIM automatically using the app linked to your data plan, scan a QR code, or enter the details manually, and then activate it by simply turning on the line. Below, you’ll find the step-by-step instructions to get your data up and running in just a few minutes.
Important: For Global or Regional plans (Europe, South America, Asia, etc.), install your eSIM at most 1 day before your trip. For single-country plans, you can install it days or weeks ahead, as it only activates at your destination.
There are three ways to install an eSIM on a Motorola device. The quickest option is through the app included with your eSIM, which automates most of the setup process.
You can also install your eSIM using the universal methods with the QR code or manual activation details received. The sections below will guide you through each installation method step by step.
This is the easiest and most modern way to set up your eSIM. If you are using roAmigo, download or open the app here and follow these steps:
If you received a QR code with your purchase, open it on another device before you begin. If you only have one phone, you can save the QR code to your gallery and select it during setup. Then, follow these steps from your phone’s settings (not through the Camera app):
If your QR code won’t scan, you can copy the activation code from your confirmation email and paste it directly into your phone’s settings by following the steps below:
Once your eSIM is installed, you can activate it from your Motorola’s settings by turning on the line and selecting it for mobile data. If you’re using a travel eSIM, wait until you arrive at your destination before turning it on to avoid activating your plan too early.
Follow the steps below to complete the activation.
If your Motorola shows an error while installing the eSIM, don’t worry. Sometimes the eSIM is successfully added even if the setup process doesn’t finish as expected. Before trying again, check whether it’s already installed:
If your connection doesn’t start immediately, wait a few minutes while your Motorola connects to a local network. If you’re still offline, try selecting a network manually.
Important: Don’t remove your eSIM. Once deleted, it can’t be installed again, and you won’t be able to use that data plan.
Setting up an Oppo eSIM is a quick and simple process you can complete in just a few minutes. If your device supports eSIM, you’ll be connected in just a few steps.
To get started, you’ll go through two quick stages: first, installing the eSIM on your phone using the app linked to your eSIM, a QR code, or manual activation details, and second, activating it for mobile data. Below, you’ll find everything you need to start browsing in no time.
Before setting up your new Oppo eSIM, it’s important to check the basic requirements.
The fastest way to set up an eSIM is directly through your provider’s app. However, you can also use two universal methods: a QR code or a manual code. Both methods follow a similar path in your phone’s settings and work across all compatible Oppo models.
Installing your eSIM through the app is simple and only takes a few minutes. Just download or open the app here and follow these steps:
The QR code method is another easy way to install an eSIM on Oppo. Since you’ll need to scan the QR code with your phone’s camera through settings phone, open the QR code received on another device before you begin. Then, follow the steps below.
If your QR code won’t scan, you can copy the activation code from your confirmation email and paste it directly into your phone’s settings by following the steps below:
Note: These are text codes that you need to type or copy manually because they are not clickable links.
Once the eSIM is installed, activating it only requires turning on the new line and selecting it for mobile data. This step can be done directly from your phone settings and does not require an internet connection.
If you’re using a travel eSIM, it’s recommended to enable the line only after you arrive at your destination to avoid activating it too early.
Follow these steps to activate your new eSIM:
During Installation
If Oppo displays a message during installation, there’s no need to start over right away. In many cases, the eSIM has already been added to your phone. Before trying again, take a quick look:
Using your mobile data
If you’re not connected right away after following the activation steps, give your Oppo a few minutes to register on a local network. If you still don’t have a connection, try selecting a network manually.
⚠️ Important: Don’t remove your eSIM. Once deleted, it couldn’t be installed again, and you won’t be able to use that data plan.
To install and activate an eSIM on a Sony device, you can use the app associated with your eSIM or universal methods like scanning a QR code or entering the installation details manually. Either option will add the line to your device in just a few minutes. Once installed, the final step is activation, which is when you turn it on to connect to the network.
eSIM technology is available across many Sony Xperia models, from popular devices like the Xperia 1 IV, Xperia 5 IV, and Xperia 1 V to newer releases such as the Xperia 1 VII and Xperia 10 VII. Follow the step-by-step instructions below to complete your eSIM setup in just a few minutes.
There are three ways to install an eSIM on your Sony device. Choose the installation method that best matches your setup. If eSIM app installation is available, we recommend using it for the quickest setup experience.
This is the easiest and most modern way to set up your eSIM line. If you are using roAmigo, download or open the app here and follow these steps:
You can add your eSIM directly from your phone’s settings, either by scanning the QR code or by selecting its image from your photo gallery. Before you begin, make sure you have the QR code displayed on another screen or saved as an image on your device.
It is highly important to complete this setup directly through your Sony’s settings menu instead of using your default camera app, as the standard camera will not recognize the mobile configuration. Follow these steps:
Alternatively, you can complete the installation by entering the manual activation code you received directly into your Sony settings.
Note: Please keep in mind that this is a manual text code, not a clickable link.
Once your eSIM is installed, you can activate it by turning on the new line and selecting it for mobile data. For travel eSIMs, wait until you arrive at your destination before turning it on to avoid activating your plan too early.
Follow the steps below to complete the activation once you’re ready:
If your Sony device shows a message during installation, there’s no need to restart the process immediately. In some cases, the eSIM is installed successfully even if the setup doesn’t finish as expected. Before trying again, check whether it’s already available on your device:
Once you arrive at your destination and have turned on your eSIM following the activation steps above, your Sony device should register on a local network within a few minutes. If you still don’t have internet after waiting a moment, simply select a network operator manually from your eSIM’s network settings.
⚠️ Important: Don’t delete your eSIM. If you remove it, you most likely won’t be able to reinstall it.
To install an eSIM on your Nokia, you have three options, use your provider’s app, scan the QR code they sent you, or enter the details manually. In any case, the final step after installation is to activate the line from your phone’s settings to get connected.
This eSIM technology is available on select Nokia models, including the Nokia X30 5G, Nokia G60 5G, and Nokia XR21. In this guide, you’ll learn how to set up your eSIM in just a few minutes.
To begin the installation, choose which of the three methods you prefer to use to set up the line on your phone. Below, we explain each alternative step-by-step so you can choose the most convenient one for you.
This method is the ideal choice for a quick and automated setup. If you are using roAmigo, download or open the app here and follow these steps:
A QR code is a simple way to add an eSIM to your Nokia phone. You can scan it from another device or upload it directly if it’s saved as a photo or screenshot.
Manual installation is a useful alternative if you can’t scan a QR code. This method allows you to add the eSIM by entering the activation details directly into your Nokia settings.
Once your eSIM is installed, you can activate it by turning on the new line and selecting it for mobile data. If you’re using a travel eSIM, wait until you arrive at your destination before turning it on to avoid starting your plan too early.
Follow the steps below to complete the activation when you’re ready:
If your Nokia shows a message while installing the eSIM, don’t worry. In some cases, the eSIM may have been added successfully even if the installation didn’t appear to finish correctly. Before attempting a new installation, check the following:
If your eSIM is successfully activated, but you still don’t have internet, try selecting a network manually. To do this, go to Settings → Network & internet → Mobile network and select your eSIM. From there, turn off the Automatically select network option. Once the list loads, test the available operators one by one until you find the one that gives you the best signal for browsing.
Important: Never delete your eSIM while trying to restore your connection. Once removed, it couldn’t be installed again.
To install an eSIM on your Nokia, you have three options, use your provider’s app, scan the QR code they sent you, or enter the details manually. In any case, the final step after installation is to activate the line from your phone’s settings to get connected.
This eSIM technology is available on select Nokia models, including the Nokia X30 5G, Nokia G60 5G, and Nokia XR21. In this guide, you’ll learn how to set up your eSIM in just a few minutes.
To begin the installation, choose which of the three methods you prefer to use to set up the line on your phone. Below, we explain each alternative step-by-step so you can choose the most convenient one for you.
This method is the ideal choice for a quick and automated setup. If you are using roAmigo, download or open the website here and follow these steps:
A QR code is a simple way to add an eSIM to your Nokia phone. You can scan it from another device or upload it directly if it’s saved as a photo or screenshot.
Manual installation is a useful alternative if you can’t scan a QR code. This method allows you to add the eSIM by entering the activation details directly into your Nokia settings.
Once your eSIM is installed, you can activate it by turning on the new line and selecting it for mobile data. If you’re using a travel eSIM, wait until you arrive at your destination before turning it on to avoid starting your plan too early.
Follow the steps below to complete the activation when you’re ready:
If your Nokia shows a message while installing the eSIM, don’t worry. In some cases, the eSIM may have been added successfully even if the installation didn’t appear to finish correctly. Before attempting a new installation, check the following:
If your eSIM is successfully activated, but you still don’t have internet, try selecting a network manually. To do this, go to Settings → Network & internet → Mobile network and select your eSIM. From there, turn off the Automatically select network option. Once the list loads, test the available operators one by one until you find the one that gives you the best signal for browsing.
Important: Never delete your eSIM while trying to restore your connection. Once removed, it couldn’t be installed again.
To activate an eSIM on iPad, first you need to install the eSIM and then turn it on from your device settings. The full process takes about five minutes and is done directly on the iPad, either by scanning a QR code or by entering the activation details manually.
This setup is especially important on the newer iPad models like the iPad Pro (M4 and M5) and iPad Air (M2 and M3), which no longer include a physical SIM tray and rely entirely on eSIM for cellular data. Below, you’ll find the exact steps to install and activate your eSIM and get connected.
These quick checks help prepare your iPad for eSIM setup and only take a moment to review.
To use an eSIM on an iPad, you must have a Wi-Fi + Cellular model. Wi-Fi–only iPads don’t include the hardware needed for mobile data, even if the software is up to date.
Important: iPad models released in 2024 and 2025, such as the iPad Pro (M4/M5) and iPad Air (M2/M3), are eSIM-only. They don’t have a physical SIM tray, so activating an eSIM is the only way to use mobile data.
There are three universal ways to install an eSIM on an iPad, depending on how your carrier provides it. You only need to follow one of these methods.
After completing any installation method, iPadOS will guide you through a short configuration flow. At this point, the eSIM is already installed, but it’s important to finish all on-screen steps so the line is correctly set for cellular data and preferences.
Most carrier apps (such as roAmigo) allow you to install an eSIM directly from the app on iPads running iOS 17.5 or later. If your device meets this requirement, you can install the eSIM by following the steps below.
To start using cellular data, the line must be turned on and selected for mobile data. For local plans, activation happens as soon as the line is enabled. For travel plans, the connection completes only after you arrive at your destination and turn Data Roaming ON. To activate it on your iPad:
If your iPad shows the line as Active, but iPad cellular data isn’t working, this usually isn’t related to the installation. In most cases, the device is still completing a brief connection process to the local network. Restarting the iPad after activation often resolves this. If the connection still doesn’t come through, manually selecting a network can help the device connect to the correct carrier.
Important: Never delete your eSIM to fix a connection error. Removing the profile can permanently invalidate the plan and, in some cases, prevent reinstallation.
To install and activate an eSIM on a Samsung phone, you first need to add your eSIM to your device and then turn on the line when you’re ready to use it. Follow this guide to learn how to activate an eSIM on a Samsung phone in less than five minutes.
Before installing an eSIM on a Samsung phone:
Note: Installing your eSIM does not activate your plan or use your mobile data. However, if your regional (Europe, South America, Asia, etc.) or global eSIM includes the country you are currently in, it may start being used once it connects to a local network. We recommend installing it only one day before your trip to avoid using your plan days before you need them.
There are three ways to install an eSIM on your Samsung phone. Choose the option that works best for you and follow the steps below.
This is the easiest option for a quick setup. You can download or open the roAmigo Website here and follow these steps:
Using a QR code is a simple way to add an eSIM on a Samsung phone. If you’ve saved the QR code as a photo or screenshot, you can upload it directly from your gallery instead of scanning it from another device. Follow these steps:
This is a good backup option if you can’t use the app or a QR code. It lets you complete the setup by entering the eSIM details received directly into the phone’s settings. Follow these steps:
Don’t forget that these are text codes to enter manually (copy and paste) because they aren’t direct clickable links.
After adding the eSIM to your Samsung, your device will guide you through a short setup process to configure how you want to use your lines. During these steps, you can assign names to your SIM/eSIM cards and choose which line to use for calls, messages, and mobile data when needed.
Activating your eSIM on Samsung is the final step to get your line up and running. You only need to enable the eSIM profile and select it for mobile data in your settings. If you are using a travel eSIM, this should only be done once you arrive at your destination to ensure your device connects correctly and your plan starts at the right time.
If your Samsung screen says “Can’t add eSIM,” don’t worry! This usually means it was installed successfully on the first attempt. Before trying again, check if it’s already there:
Once your eSIM data plan is turned on, your Samsung should connect to the internet automatically. However, if your data doesn’t start working right away, ensure Data Roaming is enabled (for travelers only) and give your phone a few minutes to complete the connection. If you still face issues, simply go to Mobile networks → Network operators to select a carrier manually.
⚠️ Important: Never delete your eSIM to fix a connection error.
The iPhone XR supports eSIM technology, as it was among the first Apple devices to introduce digital SIM capabilities alongside the iPhone XS and XS Max. This feature allows you to use a digital cellular plan without needing a physical nano-SIM and can be set up in 5 minutes directly from your device settings.
The eSIM can be installed by scanning the QR code, directly through your eSIM app, or by entering the activation details manually. Once installed, it is activated by selecting the line for mobile data. Below are the steps to get started with an eSIM on your iPhone XR.
Before installing an eSIM on an iPhone XR, it’s helpful to confirm the basics to ensure the setup goes smoothly.
There are several ways to install an eSIM on iPhone XR. If your eSIM includes app installation (iOS 17.4 or later), that’s usually the quickest option. You can also install it using universal methods such as via a QR code or manual activation details.
Follow the instructions below for the method that works best for you.
Note: For travel eSIMs, we recommend completing the installation before your trip and activating it once you arrive at your destination.
Perfect for a quicker setup on iOS 17.4 or later. You can add your eSIM directly from the roAmigo website in just a few taps:
This is another easy way to install an eSIM on iPhone XR. To scan it, open it on another device before you begin, then follow the steps below:
A perfect alternative if you can’t scan the QR code right now. Just use the activation text details received with your purchase and follow these steps:
Note: Please keep in mind that these are manual text codes, not clickable links.
Once the installation is complete, iPhone XR will guide you through a few final setup steps. If you already have another line on your device, you’ll be asked to label each one so you can easily tell them apart. If the new eSIM is for cellular data only, make sure to select it for Cellular Data while keeping your personal line for calls and messages.
Note: These configuration steps apply to iPhone XR, XS and models running iOS 18 or earlier.
Once the eSIM is installed and configured, the final step is activation. Activating an eSIM on iPhone XR only requires turning the line on and selecting it for mobile data from your device settings.
For local plans, the eSIM activates immediately after you turn it on.
For travel eSIMs, activation is completed by enabling Data Roaming once you arrive at your destination.
If your iPhone XR shows a message during installation, don’t worry. In many cases, the eSIM has already been added successfully. Before starting over, check whether it’s already installed:
Once your eSIM is fully activated following the steps above, your iPhone XR should automatically connect to the network within a few minutes.
If you don’t see any signal after a short wait, you can resolve this by going to your cellular settings and selecting a network operator manually.
⚠️ Important: Don’t remove your eSIM. Once deleted, it can’t be installed again, and you won’t be able to use that data plan.
To install an eSIM on iPhone, you can use the app linked to your eSIM, or choose one of the two universal methods, scanning a QR code or entering the details manually. This process only prepares the plan on your device, helping you safely save it on your phone ahead of time. Then, to activate it, you just turn it on like a switch and select it for mobile data when you are ready to use it. Follow our step-by-step guide below to learn how to activate eSIM on iphone.
Note: Installing your eSIM does not activate your plan or use your mobile data. However, if your regional or global eSIM includes the country you are currently in, your plan may start counting once it connects to a local network. We recommend installing it only one day before your trip to avoid using your plan days before you need them.
First, add the eSIM to your iPhone settings to prepare for activation. Below, you’ll find different ways to install an eSIM on iPhone. For the easiest setup experience, we recommend using the roAmigo eSIM. Y
You can install your eSIM using the QR code sent to your email in two ways. If you’re using iOS 17.4 or later, you can install it directly from the Mail app by pressing and holding the QR code. You can also use the standard method by scanning the QR code through your iPhone settings. You’ll find both options below.
Important: To avoid errors, scan the code only via Settings → Cellular, not your phone’s camera app:
This option is helpful if you can’t scan the QR code or if your camera isn’t working. Instead, you can manually enter the installation details sent to your email.
Please note that these are manual text codes instead of clickable links.
After installing your eSIM, follow the steps below to complete the setup on your iPhone and get it ready for your trip. The setup screens may look slightly different depending on your iOS version, so we’ve included instructions for both iOS 26 and iOS 18 below.
Note: iPhone XS, XS Max, and XR models don’t receive the latest iOS updates and will follow the classic manual labeling process instead (iOS 18).
Once installed, activate your eSIM by turning the line on and selecting it for mobile data (no internet required). If you’re using a travel eSIM, complete these steps only after you arrive at your destination. Then, enable Data Roaming and turn off your personal SIM to avoid extra charges.
If your screen says “eSIM cannot be added” or “This code is no longer valid,” please don’t worry! This almost always means the eSIM was actually installed successfully on the first try, and your phone is just throwing a false alarm.
Before trying anything else, let’s check if it’s already there:
If you’ve followed the activation steps but still have no internet, open your eSIM settings and manually select a network.
⚠️ Important: Don’t delete your eSIM to fix connection issues.
As a traveler, you might wonder if you can use eSIM and physical SIM at the same time. The answer is yes! You can use both on an eSIM-compatible, unlocked device with Dual SIM support. While you can make calls with both, only one can use data at a time. This guide shows you how to easily switch between your eSIM and SIM while traveling.
Switching between eSIM and SIM card is easy and can enhance your mobile experience while traveling. However, keep in mind that your carrier (not roAmigo) may charge extra for texts or calls on your personal line while abroad. Be sure to check with them in advance to avoid any surprises!
To effectively set up your roAmigo eSIM for data and your physical SIM for calls, follow these simple steps.
To use both eSIM and physical SIM at the same time, ensure that the “Data Switching” or “Cellular Data Switching” feature is turned off. This option prevents automatic switching between the SIMs based on signal strength. Also, remember to contact your personal carrier to check if they apply any additional charges for using your line for calls while abroad.
When you’re traveling, it’s easy to lose track of the mobile data you’re using. Knowing how to check data usage lets you see an estimate directly in your phone’s settings, while checking your data balance shows the exact remaining data or days of service from your provider.
In practice, your phone gives you a usage estimate, but only the carrier or eSIM provider can show your real balance. In this guide, you’ll learn where to check on both iPhone and Android, so you always know how much data you’ve used and what you still have available.
Before tracking your data usage, you need to manually reset your phone’s data statistics. Phones don’t automatically sync with your trip start date or billing cycle, so the usage shown in settings often includes data from previous weeks or months.
To get an accurate reading, reset the statistics as soon as you land or activate your eSIM. On iPhone, you’ll find Reset Statistics at the bottom of the Cellular menu. On Android, look for Reset or Billing cycle within Data Usage. Once reset, your phone will only show data used from that point forward. Then, follow the steps below to easily track your usage during your trip.
Tip: Make sure your travel eSIM is turned ON and selected as the line for Cellular Data. To avoid mixed usage statistics, we also recommend turning OFF your Primary SIM so the data shown reflects only your travel plan.
If you want to know how much data you have left, your provider’s app or website is the most reliable option. Unlike phone settings, it shows your official data balance, not just an estimate of data usage on your phone.
Here, limited plans display the remaining GB available, while unlimited plans show the number of service days left instead of data usage. Use this option when your phone’s data usage estimate doesn’t match your plan or when you need a clear answer beyond the current period shown in your device settings.
You can check your data balance through your provider’s app or website. With providers like roAmigo, you’ll need to log in to your account and follow the same steps outlined below.
If you use your phone as a hotspot, checking hotspot data usage helps you understand how much data has been shared with other devices. This is especially useful if you want to control your internet data usage while traveling.
Note: This shows the hotspot data used by the SIM or eSIM currently set as your mobile data line.
After checking your data usage or balance, the next step is making it last longer. These simple habits can help you reduce data usage while traveling and avoid running out unexpectedly.
Absolutely! You can use WhatsApp with an eSIM to stay connected no matter where you are. Whether you’re sending messages, making calls, or sharing photos and videos, WhatsApp will work as long as you have access to reliable data during your travels. In this article, you’ll discover the benefits of using WhatsApp with an eSIM, and some helpful advice to keep in mind.
You can use WhatsApp with your roAmigo eSIM to stay connected while traveling, without worrying about high roaming fees. Here are some key benefits:
If you can’t use WhatsApp with your eSIM, follow these steps to ensure the app is set up to use with mobile data on your iPhone or Android:
No. roAmigo has updated its product structure, and traditional top-ups or data reloads are no longer available.
However, there is a major benefit to this: roAmigo eSIMs come with Unlimited Data for the specific number of days you choose during your purchase. This means you will never run out of data mid-trip, removing the stress of constantly checking how many gigabytes you have left or looking for ways to buy more data while traveling.
If your trip gets extended or you need more days, you will simply need to purchase a new eSIM plan for your destination instead of using a traditional eSIM top up. Please note that this requires installing a new eSIM profile on your device, which you can manage easily with the following steps.
Pro Tip: To avoid manual reloads and the risk of suddenly losing your connection, many travelers searching for how to top up eSIM options choose monthly eSIM plans. These plans renew automatically every month, ensuring you never run out of data due to an expired plan, a missed manual purchase, or a configuration mistake during a transition.
Your data plan starts as soon as you activate the roaming data of your roAmigo eSIM at your travel destination. Remember, installation and activation are different! So, when to activate your eSIM? You can install it before travel, but it’s best to activate it once you arrive at your destination. Let’s dive into the details.
If you’re using an iPhone or iPad, note that iOS 16.4 and newer might combine installation and activation. So, wait to install it until you’re ready to activate your data plan to avoid automatic activation.
You can log in to your roAmigo account through the app to see detailed information about all your eSIMs and their current status. To check if your data plan is active, follow these steps:
If your eSIM has already been activated and you haven’t arrived at your destination, don’t worry. Simply turn off the data roaming of your roAmigo eSIM on your phone to make sure everything is in order.
Many roAmigo eSIMs let you share data by activating the hotspot feature. Simply activate your eSIM and turn on the hotspot on your device. This guide will show you how to turn on the hotspot on both iPhone and Android and how to connect to the hotspot. You’ll also learn how to check if your roAmigo eSIM supports hotspot and tips for effective use.
Follow these simple steps to activate the hotspot feature on your iPhone with your roAmigo eSIM:
Follow these simple steps to activate the hotspot feature on your Android device:
Remember that using your phone as a hotspot adds to your overall data consumption, sometimes significantly. This extra usage isn’t always obvious, especially if multiple devices are connected. To factor it in, use the Data Usage Estimator and include the time you’ll spend hotspotting.
Yes, you can use your eSIM as a Dual SIM if your phone supports this functionality. Dual SIM capability allows you to have both a physical SIM and an eSIM active simultaneously. It’s crucial to verify that your device supports Dual SIM with eSIM, as not all Dual SIM devices are eSIM compatible. Check your phone’s technical specifications and confirm compatibility with your carrier. In this article, you’ll discover more about the benefits of using an eSIM as Dual SIM and some setup tips. Keep reading to explore everything you need to know!
Using this function offers flexibility and convenience, especially for frequent travelers:
To avoid roaming charges for data with your carrier, label your SIMs, use one for calls and the other for data. Keep your physical SIM for calls and an eSIM like roAmigo for mobile data. Also, disable mobile data switching to use only roAmigo's data.
Yes, you can easily use two eSIMs simultaneously if your device supports dual eSIM, such as the iPhone 13 and newer models. In contrast, while Android devices that support eSIM can store multiple eSIM profiles, only one can be active at a time. Keep in mind that specifications may vary by model.
Discover the advantages of using the dual eSIM feature:
See which phones support eSIM—check the list now!
To properly set up your roAmigo eSIM for data and your personal eSIM for calls, follow these steps.
Note: Make sure to contact your personal carrier to find out about any extra charges they may apply for using this service (Calls) abroad.
Android devices can’t use two eSIMs simultaneously, but you can combine one eSIM with a physical SIM. Follow these steps to use your roAmigo eSIM for data while keeping your personal SIM for calls and texts.
Note: Make sure to contact your personal carrier to find out about any extra charges they may apply for using this service (Calls) abroad.
If you still have doubts, here’s a video to show you how to use a SIM and eSIM at the same time on your Android!
If you’re wondering how to delete an eSIM, you can do it directly from your phone settings in just a few steps. This removes the mobile plan from your device, so make sure you no longer need it before deleting. Below, you’ll find the exact steps for iPhone and Android.
To delete the eSIM from iPhone, follow these steps:
To remove the eSIM from your Android device, follow these steps:
Even after you delete an eSIM from your iPhone, it may still appear in your eSIM list. Here is what to do:
If the Update Contacts option does not appear:
Many roAmigo eSIMs let you share data by activating the hotspot feature. Simply activate your eSIM and turn on the hotspot on your device. This guide will show you how to turn on the hotspot on both iPhone and Android and how to connect to the hotspot. You’ll also learn how to check if your roAmigo eSIM supports hotspot and tips for effective use.
Follow these simple steps to activate the hotspot feature on your iPhone with your roAmigo eSIM:
Follow these simple steps to activate the hotspot feature on your Android device:
Remember that using your phone as a hotspot adds to your overall data consumption, sometimes significantly. This extra usage isn’t always obvious, especially if multiple devices are connected. To factor it in, use the Data Usage Estimator and include the time you’ll spend hotspotting.
One of the most common questions travelers have when preparing for a trip is: Can you make calls with eSIM? The short answer is yes, but in a smarter way.
Our eSIMs are data-only, meaning you won’t get a temporary local phone number for SMS or analog calls. Instead, you can use your Unlimited Data to make crystal-clear voice and video calls through popular data calling apps like WhatsApp, FaceTime, or Messenger. It’s the modern way to stay connected without paying for expensive roaming minutes. Here is everything you need to know.
It’s easier than it sounds. While traditional eSIM plans with call and text services rely on standard voice networks, a data-only eSIM works differently: all calls happen through the internet.
Instead of using analog minutes or a phone number, you make calls through internet-based apps. This way, you avoid expensive roaming charges and can keep communicating with friends and family seamlessly.
There are two simple ways to make calls when traveling with your eSIM. You can rely entirely on apps, or keep your home SIM active for voice while using the eSIM for data. Both methods work. Keep reading to learn which one fits your trip best.
This is the main way travelers make calls with a data-only eSIM. Apps like WhatsApp, Facebook Messenger, Telegram, and FaceTime let you place voice and video calls using only your mobile data. It allows you to talk without roaming fees, works worldwide, and is perfect if you already use these platforms for data calling every day.
Many people keep their personal SIM active for calls and SMS while using the travel eSIM for data. It’s an easy dual SIM setup, popular among travelers wondering how to call from an eSIM on iPhone or Android, and a convenient way to keep their usual number available.
Important: Just remember that your carrier may charge voice or SMS roaming fees, even if your primary SIM is not selected for Mobile Data. To avoid accidental data charges, keep data roaming disabled on your personal line and let the eSIM handle all your data usage during the trip.
In some destinations, VoIP services like WhatsApp, FaceTime, Telegram, or Messenger may be partially restricted due to local regulations. This can affect voice or video calls even if your eSIM data works normally. These limitations are common in:
Some travelers use a VPN to restore calling features, but only where it is legal. Always check local regulations before using a VPN.
If you are having trouble, try these quick fixes:
You can turn off your eSIM at any time from your phone settings. This temporarily disables the line and prevents it from using mobile data, while keeping your eSIM safely stored on your device so you can turn it back on whenever you need. This can be useful if you want to avoid roaming charges from your home carrier, switch between data plans, or save battery while traveling.
Keep in mind that turning off your eSIM does not pause your plan’s validity or subscription. If your plan has already been activated, its validity continues even while the eSIM is turned off. Below you’ll find step-by-step instructions for iPhone and Android, plus some tips to get the most out of your eSIM.
The process is slightly different depending on whether you have an iPhone or an Android. Pick your device below and follow the steps.
Turning off or deactivating your eSIM temporarily disables data usage while keeping your line on your device. This means you won’t lose your eSIM, won’t need to install it again, and can turn it back on whenever you need, as long as your plan or subscription is still active.
Disabling your eSIM doesn’t pause your plan’s validity or billing cycle. Whether you have a daily travel plan or a monthly subscription, the time continues to count down from the moment of activation, regardless of whether the eSIM is turned on or off.
Change of plans? No problem at all! Purchase your roAmigo eSIM with added peace of mind. You have up to 30 days to request a refund.
[ 3 Types of refunds ]
If there have been changes in your plans and you no longer need your roAmigo eSIM, we will provide you with a full refund.
For a full refund, you must meet the following requirements:
If you purchased the eSIM and it turned out to be incompatible with your device, we will provide you with a full refund.
The refund would be effective as long as you:
If you eSIM doesn't work due to an issue with roAmigo or the network infrastructure of the destination country has problems and is unstable, we can offer you a partial refund.
Before requesting the refund:
[ Refund Process ]
Leave everything to us! Simply reach out to our Customer Support Team at roamigo@roamigoesim.com and provide all the relevant details. Your money will be refunded to the same bank account in 3 to 5 days business days.