Installation Guide

eSIM Installation Guide

Follow the instructions to install quickly.

Enjoy instant data access at your destination!

Internet Connection Required

1. Install eSIM

Select an installation method.
eSIM installation requires a Wi-Fi or mobile data connection.
Please check the installation timing on your voucher after purchase before proceeding.

① Tap the 'One-Touch Install' button in your email voucher.

② Follow the on-screen instructions to complete the installation.

① Get the 'QR Code' in your email voucher ready to scan.

② Settings or Connections → Cellular or SIM manager → Add eSIM

③ Scan the 'QR Code'.

④ Follow the on-screen instructions to complete the installation.

① Copy the 'Manual Installation Code' in your email voucher.

② Settings or Connections → Cellular or SIM manager → Add eSIM

③ On the QR code scan screen, select 'Enter Details Manually' or 'Enter activation code'.

④ Paste the copied manual installation code.

⑤ Follow the on-screen instructions to complete the installation.

Settings upon arrival at destination

2. Set Up Line & Data Roaming

Select Your Device

Do you need to use your primary phone number while traveling?

Have you arrived at your destination?

① Settings → Cellular

② Check the settings for your installed eSIM.

Set your primary number / plan to 'Primary' (or Main). This will keep your existing phone number active.
Turn ON your 'Travel eSIM'.

③ Check Cellular Data settings.

Select your travel eSIM for Cellular Data.
Turn OFF 'Allow Cellular Data Switching'.

④ Check roaming details for your purchased plan and set up Data Roaming.

Turn OFF 'Data Roaming' on your primary plan.
Roaming SIM (Dual SIM): Turn ON 'Data Roaming' for your travel eSIM. / Local SIM: Turn OFF 'Data Roaming'.

⑤ Restart your phone.

⑥ You will automatically connect to the local network within about 2 minutes.

Please be aware that using your primary phone number as is may incur call and text fees from your carrier. If you are concerned about charges, please set your primary line to your travel eSIM.

① Settings → Cellular

② Set your primary number / plan to 'Primary' (or Main). This will keep your existing phone number active.

③ Check settings and Data Roaming for your eSIM.

Turn OFF your 'Travel eSIM.'
Turn ON 'Data Roaming' on your primary plan.
Turn OFF 'Data Roaming' on your travel eSIM.

④ Check Cellular Data settings.

Select your primary plan for Cellular Data.
Turn OFF 'Allow Cellular Data Switching'.

⑤ Please make sure to reconfigure your primary plan and Data Roaming settings upon arrival at your destination.

Please be aware that using your primary phone number as is may incur call and text fees from your carrier. If you are concerned about charges, please set your primary line to your travel eSIM.

① Settings → Cellular

② Check the settings for your installed eSIM.

Set your primary number / plan to 'Travel eSIM'. This will keep your existing phone number active.
Turn ON your 'Travel eSIM'.

③ Check Cellular Data settings.

Select your travel eSIM for Cellular Data.
Turn OFF 'Allow Cellular Data Switching'.

④ Check roaming details for your purchased plan and set up Data Roaming.

Turn OFF 'Data Roaming' on your primary plan.
Roaming SIM (Dual SIM): Turn ON 'Data Roaming' for your travel eSIM. / Local SIM: Turn OFF 'Data Roaming'.

⑤ Restart your phone.

⑥ You will automatically connect to the local network within about 2 minutes.

① Settings → Cellular

② Set your primary number / plan to 'Primary' (or Main). Your existing phone number will remain active until you arrive.

③ Check settings and Data Roaming for your eSIM.

Turn OFF your 'Travel eSIM.'
Turn ON 'Data Roaming' on your primary plan.
Turn OFF 'Data Roaming' on your travel eSIM.

④ Check Cellular Data settings.

Select your primary plan for Cellular Data.
Turn OFF 'Allow Cellular Data Switching'.

⑤ Please make sure to reconfigure your primary plan and Data Roaming settings upon arrival at your destination.

① Settings → Connections → SIM manager

② Check the settings for your installed eSIM.

Turn ON 'Travel eSIM'.
Set Calls / Messages to 'SIM 1' (or Primary). This will keep your existing phone number active.
Set Mobile data to 'Travel eSIM'.
Turn OFF 'Data switching'.

③ Check roaming details for your purchased plan and set up Data Roaming.

Settings → Connections → International roaming
Roaming SIM (Dual SIM): Turn ON 'Data roaming' for your travel eSIM. / Local SIM: Turn OFF 'Data roaming'.

④ Restart your phone.

⑤ You will automatically connect to the local network within about 2 minutes.

Please be aware that using your primary phone number as is may incur call and text fees from your carrier. If you are concerned about charges, please set your primary line to your travel eSIM.

① Settings → Connections → SIM manager

② Check the settings for your installed eSIM.

Turn OFF 'Travel eSIM'.
Set Calls / Messages / Mobile data to 'SIM 1' (or Primary).
Turn OFF 'Data switching'.

③ Please make sure to reconfigure your primary SIM and Data Roaming settings upon arrival at your destination.

Please be aware that using your primary phone number as is may incur call and text fees from your carrier. If you are concerned about charges, please set your primary line to your travel eSIM.

① Settings → Connections → SIM manager

② Check the settings for your installed eSIM.

Turn ON 'Travel eSIM'.
Set Calls / Messages / Mobile data to 'Travel eSIM'. This will deactivate your existing phone number.
Turn OFF 'Data switching'.

③ Check roaming details for your purchased plan and set up Data Roaming.

Settings → Connections → International roaming
Roaming SIM (Dual SIM): Turn ON 'Data roaming' for your travel eSIM. / Local SIM: Turn OFF 'Data roaming'.

④ Restart your phone.

⑤ You will automatically connect to the local network within about 2 minutes.

① Settings → Connections → SIM manager

② Check the settings for your installed eSIM.

Turn OFF 'Travel eSIM'.
Set Calls / Messages / Mobile data to 'SIM 1' (or Primary). Your existing phone number will remain active until you arrive.
Turn OFF 'Data switching'.

③ Please make sure to reconfigure your primary SIM and Data Roaming settings upon arrival at your destination.