How to Use eSIM FAQ

Can I Use an eSIM and a Physical SIM at The Same Time?
As a traveler, you might wonder if you can use eSIM and physical SIM at the same time. The answer is yes! You can use both on an eSIM-compatible, unlocked device with Dual SIM support. While you can make calls with both, only one can use data at a time. This guide shows you how to easily switch between your eSIM and SIM while traveling. In this article How to Switch Between eSIM and SIM? To Keep in Mind: Plans that may interest you How to Switch Between eSIM and... Read more...
How to check data usage and balance?
When you’re traveling, it’s easy to lose track of the mobile data you’re using. Knowing how to check data usage lets you see an estimate directly in your phone’s settings, while checking your data balance shows the exact remaining data or days of service from your provider. In practice, your phone gives you a usage estimate, but only the carrier or eSIM provider can show your real balance. In this guide, you’ll learn where to check on both iPhone and Android, so you always know how much data you’ve used... Read more...
Can I use WhatsApp with an eSIM?
Absolutely! You can use WhatsApp with an eSIM to stay connected no matter where you are. Whether you’re sending messages, making calls, or sharing photos and videos, WhatsApp will work as long as you have access to reliable data during your travels. In this article, you’ll discover the benefits of using WhatsApp with an eSIM, and some helpful advice to keep in mind.  In this article Benefits of using WhatsApp with an eSIM To keep in mind Troubleshooting tips Plans that may interest you Benefits of using WhatsApp with an... Read more...
Can I top up a roAmigo eSIM?
No. roAmigo has updated its product structure, and traditional top-ups or data reloads are no longer available. However, there is a major benefit to this: roAmigo eSIMs come with Unlimited Data for the specific number of days you choose during your purchase. This means you will never run out of data mid-trip, removing the stress of constantly checking how many gigabytes you have left or looking for ways to buy more data while traveling. If your trip gets extended or you need more days, you will simply need to purchase... Read more...
When Does My eSIM Activate, and When Does It Start?
Your data plan starts as soon as you activate the roaming data of your roAmigo eSIM at your travel destination. Remember, installation and activation are different! So, when to activate your eSIM? You can install it before travel, but it’s best to activate it once you arrive at your destination. Let’s dive into the details. In this article To keep in mind Troubleshooting Tips Plans that may interest you To keep in mind If you’re using an iPhone or iPad, note that iOS 16.4 and newer might combine installation and activation.... Read more...
How to Activate Hotspot and Share Data?
Many roAmigo eSIMs let you share data by activating the hotspot feature. Simply activate your eSIM and turn on the hotspot on your device. This guide will show you how to turn on the hotspot on both iPhone and Android and how to connect to the hotspot. You’ll also learn how to check if your roAmigo eSIM supports hotspot and tips for effective use.  In this article How to Turn ON Hotspot on iPhone? How to Turn ON Hotspot on Android? Troubleshooting Tips: Plans that may interest you How to... Read more...
Can I Use My eSIM as a Dual SIM?
Yes, you can use your eSIM as a Dual SIM if your phone supports this functionality. Dual SIM capability allows you to have both a physical SIM and an eSIM active simultaneously. It’s crucial to verify that your device supports Dual SIM with eSIM, as not all Dual SIM devices are eSIM compatible. Check your phone’s technical specifications and confirm compatibility with your carrier. In this article, you’ll discover more about the benefits of using an eSIM as Dual SIM and some setup tips. Keep reading to explore everything you... Read more...
Can I Use Two eSIMs at the Same Time?
Yes, you can easily use two eSIMs simultaneously if your device supports dual eSIM, such as the iPhone 13 and newer models. In contrast, while Android devices that support eSIM can store multiple eSIM profiles, only one can be active at a time. Keep in mind that specifications may vary by model. In this article Benefits of Having Multiple eSIMs Activated To Keep In Mind Troubleshooting Tips Plans that may interest you Benefits of Having Multiple eSIMs Activated Discover the advantages of using the dual eSIM feature: Switch between eSIM... Read more...
How to Delete an eSIM?
If you’re wondering how to delete an eSIM, you can do it directly from your phone settings in just a few steps. This removes the mobile plan from your device, so make sure you no longer need it before deleting. Below, you’ll find the exact steps for iPhone and Android. In this article How to delete an eSIM from iPhone?  How to remove an eSIM on Android? Troubleshooting tips Plans that may interest you How to delete an eSIM from iPhone? To delete the eSIM from iPhone, follow these steps:... Read more...
How to Activate Hotspot and Share Data?
Many roAmigo eSIMs let you share data by activating the hotspot feature. Simply activate your eSIM and turn on the hotspot on your device. This guide will show you how to turn on the hotspot on both iPhone and Android and how to connect to the hotspot. You’ll also learn how to check if your roAmigo eSIM supports hotspot and tips for effective use. In this article How to Turn ON Hotspot on iPhone? How to Turn ON Hotspot on Android? Troubleshooting Tips: Plans that may interest you How to... Read more...
Can You Make Calls With an eSIM?
Can You Make Calls With an eSIM? One of the most common questions travelers have when preparing for a trip is: Can you make calls with eSIM? The short answer is yes, but in a smarter way. Our eSIMs are data-only, meaning you won’t get a temporary local phone number for SMS or analog calls. Instead, you can use your Unlimited Data to make crystal-clear voice and video calls through popular data calling apps like WhatsApp, FaceTime, or Messenger. It’s the modern way to stay connected without paying for expensive... Read more...
How to Turn Off your eSIM without deleting it
How to turn off your eSIM without deleting it  You can turn off your eSIM at any time from your phone settings. This temporarily disables the line and prevents it from using mobile data, while keeping your eSIM safely stored on your device so you can turn it back on whenever you need. This can be useful if you want to avoid roaming charges from your home carrier, switch between data plans, or save battery while traveling.   Keep in mind that turning off your eSIM does not pause your plan’s... Read more...